As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
very happy thank you
great product protects from elements great service and delivery
This dog food is simply the best we have found and on this site the price is fab. We have a lab and leonburger who are very fussy but arden grange is great and the service from pet express is second to none. I will be using this site in future for our orders.
This is a great product. I have a Chocolate Lab and he has lost weight, gained strength and looks very very healthy from using this.
I was very impressed by the price and speed of the service. Goes without saying that Arden Grange is the best dry dogfood for your dog but pet express delivered 3 x 15 KG bags for
This hood fits my aqurium perfectly. The front feeding flap allows easy feeding of the fish. It is made of metal so is a sturdy fit and I have fitted 2 fluorescent tubes into it. Excellent product.
The condensation tray is a perfect fit for my tank. I especially like the feeding flap, a small square cutout which you just push down to allow easy feeding of your fish. The flap then returns to its normal position when you let go of it. Absolutely no faults with this item.
Very sturdy, excellent quality and Wil likes it very much. It has kept him snug outside throughout this awful winter. (Being outside is his choice btw!)
Very easy to keep clean compared to other hutches. Good size and well made and proved to be warm through this severe winter.
Kit managed to pinch the bag from the coffee table and would have eaten the lot in one sitting! Totally loves them.
Kitten learned to use cat flap with these as rewards!
Excellent litter but tends to get messy and dusty as it gets older and seem to end up throwing a lot of it away to avoid puss wearing dusty leggings. Great that it's flushable and have used it in the past for senior catizen. Bought this one for young cat to use with LitterKwitter in an effort to exclude cat litter forever!
My cat is 11 years old and not the lightest of creatures, we noticed that she started limping and was noticeably in discomfort. Took her to the vet who said there was no sign of fracture, prescribed some painkiller and said to rest her (no danger there - sleeps most of the day) and if no difference in a week to bring her in for an x-ray, this sounded like this could be very expensive and no doubt wouldn't show anything. Friend of ours mentioned a friend of theirs who had a dog with arthritis problems & they had said how devils claw worked wonders. We gave it a try and within 3-4 days the limping was gone, this was nearly a year ago now and we still give her it with her food and have not seen any further signs of discomfort - fantastic!!!
Quick delivery. Fits well and very practical.
A nice strong and easy to assemble stand complete with wheels so that you can move the cage around without straining your back. The store was very helpful in ordering the product direct from the manufacturer but not so helpful when a couple of weeks later I had not been given any progress on the order. Good price though - cheapest I found.
These are great value for money - I ordered 4 for my 2 cats knowing how they lost the ones they had before I ordered spares but as yet have not had to use the spares yet and had them since before Christmas. Speedy and efficient delivery & order processing too - well done!
great product quick delivery
I was very impressed with the quality of this item as soon as I saw it. The cats love it and it looks very cosy. I would recommend thid product to any cat owner!!!
Bought this for when the cats are out for the day and need some shelter. I put their blanket inside and it seems quite cosy. It's very robust and requires hardly any maintenance.
Up till the purchase of the safety harnesss I have been using a large carry box to keep my puppy safe in the car. Now I use the harness, it's great for the dog, he's happy to wear it, has freedom to sit/stand on the back seat of the car & although he can move about I know he is completely safe with no danger of falling from the seat or jumping to the front. Infact my puppy is so happy with the harness he sits & looks out of the window, then sleeps. Brilliant product.
Excellent product, keeps dog interested & alert, response to comands is quicker using the clicker. Information provided with the clicker gives ideas & tips of how to use.
the hutch was good for its money but one of the plastic corners fell of, leaving big staples showing,easy to put back on though!
I paid by payal and after 2 weeks my item hadnt turned up. After emailing and ringing I found out that was because they needed me to confirm my address as I was paying by paypal. Once Id emailed my address from my paypal account email it was sent and the product was great. One suggestion I would make would be that if you need address confirmation, you should email to request it as I just thought my item had got lost in the post till I rang you.
This was my cat's first ever bed and she absolutely loves it, so much so that she often spends hours curled up in it. It has been well-constructed and made from good quality washable materials. Many pet beds come in rather boring colours, but not this one. I think the contemporary fabric would fit in well with both a modern and more traditional home. For such a stylish bed, it is very reasonably priced. I would definitely buy this make again in the future. It certainly got the paws up from my cat!
