As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Have been a customer for five years. For an old moaner like me, to have nothing to moan about is really something!!
Occasionally you find a company that can take your order easily, confirm shipping and deliver within two days, and this is an excellent example. First class service. Well done!
Always very quick delivery
Great service ,price and delivery was excellent
We really appreciate the prompt and efficient service. The Betty Miller cheese fantails which our dog loves were delivered in a well packaged box with excellent courier service which arrived very quickly~ Very Many thanks
I bought this previously for my cat who prefers to stay out all night, it’s brilliant, well made and sturdy and she used it. My friend with two cats saw it and thought it would be ideal for one of his cats, so I bought it for him. It’s early days but I’m expecting pics with his cat sleeping inside.
Not what I ordered.
I've got 4 cats, but I bought a shelter for a stray who I feed but who is sometimes reluctant to come in. The shelter was an instant hit with my cats so much so that I had to buy a second to prevent arguments 😂. The stray is yet to use either 😂. Solid construction and weighty, seems built to last
Easy to order from the website and kept informed of when the delivery would be.
Great service & products , highly recommend 🐾
Reliable and good quality
Excellent service
Good service and my dog loves the food
Delivery turned up when anticipated
Good information. Prompt supply and delivery
Pet Expreelss were 10/10 but please change from DPD or have a word! The delivery was two boxes which DPD split and delivered the first one day then the second two days later which I had to change to the third day as no one would be in.
Having been ordering from this company for the past 18 months and they have always provided a great service from on-line purchase through to delivery.
I would recommend with confidence
Good products always in stock and quick delivery
The Pet Express is so easy to purchase my dogs food from. No hidden agendas straight forward purchase and reasonable price.
My 2 cats loved them
Very good prompt delivery
Fast and efficient from ordering to delivery
Very good product
Fast delivery
Can't go wrong
Thankyou for being easy and so quick with my delivery will use again
