As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15505 customers
Prompt and efficient
11th July 2025

Great service

Jaxbutt41
My collie loves the salmon!
11th July 2025

Easy to order, delivery is quick. My collie has been fed on nothing but Canagan since he was a puppy. At 13 everyone still comments on his energy, coat and condition.

Jaxbutt41
Excellent service
11th July 2025

Timely, good communication, would use again. Only downside are the irritating demands for reviews

Izzycox500
Dogs love it
07th July 2025

Both my little doggy’s love this food. Daisy pictured had to have all her teeth out and this food is ideal for her

Ang06
Good quick service
07th July 2025

Staff know their stuff about the dog food you sell My dogs love this food. Daisy, pictured had to have all her teeth out and this food is ideal for her. I chop it up and she wolfs it down. Great product

Ang06
Great service
07th July 2025

Excellent pricecand service again, thanks

Chris.aungier
Dogs love it
05th July 2025

Good quality product. A bit on the pricey side compared to other dog food products but you get what you pay for and our dogs love it.

Moirahart54
Delivered when needed
05th July 2025

Ordering process excellent and products delivered on time

Moirahart54
Kept our dogs quiet
05th July 2025

Dogs loved these. Kept them quiet for at least 5 mins

Moirahart54
Great treat
05th July 2025

Big bag of tasty treats which go down well with our two cockerpoos.

Moirahart54
No holes in me
05th July 2025

Great bags and strong do they don’t create holes when picking up the poos

Moirahart54
Good all around
04th July 2025

Easy to order, reasonable prices, great customer care, fast delivery

Frisdon2
Parrot food
30th June 2025

Excellent value for money my parrot is a bit fussy he throws out the bits he doesn't like and I have found that there is less food on the floor so he's happy with it excellent fast delivery as well and very easy to get through the process from finding the product through to payment

Jaynebutters90
Great
29th June 2025

Great, as usual. Thanks

Steve.brittain69
Get service
27th June 2025

Quick and very efficient service

Mmdr1969
Perfect
27th June 2025

A well needed replacement. Fits perfect

Mmdr1969
5 star service and delivery
27th June 2025

Excellent speedy service and delivery

Lynnepalmer17
Laughing dog wheat free mixer
23rd June 2025

Love this product and have found a reliable supplier at Pet Express, recommend this supplier.

Skcuza
Lovely coat
23rd June 2025

Well made lovely coat. Would have given 5 stars but it doesn't have a slot for a harness.

Fiona
lovely coat
23rd June 2025

Only dropped a star because it doesn't have a slot for a harness. Very well made lovely coat.

Fionasletterbox
Arrived safely
22nd June 2025

Was a little slower than I had expected but I wasn't in a rush so not a problem, and it arrived safely

Lucy
Love it!
22nd June 2025

Great fit and match, I wanted an identical collar to his usual one so he can wear it without a tag at agility but it would still match the lead, and as you can see it's clearly a lucky collar!

Lucy
Easy
22nd June 2025

Easy to navigate the the website and bought with confidence.

Joanlearmonth
So comfortable
22nd June 2025

The puppy loves it soft and the medium cushion is just right for him.

Joanlearmonth
Reliable
22nd June 2025

Product well packed and prompt delivery.

Jackiemcloughlin12
Arrived on time and well packed.
22nd June 2025

Very good service.

Jackiemcloughlin12
Smaller than expected.
22nd June 2025

Strong, good looking and durable and the porch design looks like it will offer protection from the rain. With the liner in place it seems pretty 'cosy' however so do bear in mind the size of your cat first. I purchased it for a stray boy I feed and so far he's not used it and remains in my DIY effort but the choice remains and the weather is currently warm.

Jackiemcloughlin12
Reviews