As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us via email or call 01752 777 247 and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

Showing 1 to 20 of 3234 reviews
Average Rating:
A very satisfied customer.
Reviewed by Lindathompson8
6 x Mr Johnsons Wildlife Hedgehog Food 750g
WE have a number of hedgehogs in our garden, some are resident and some just passing through. They all appear to prefer Mr Johnsons food to any other we have tried with them and we have very little wastage. Lots of happy hedgehogs.
Reviewed by Marijkehodgson1
Mr Snugs / KatDen Cat Kennel Mattress & Liner
My cat approves 😬
Dog toy
Reviewed by Sarniekay
Kong Wubba Comet Dog Toy
Lasted well the dogs love it
Dry dog food
Reviewed by Sarniekay
Symply Adult Fresh Chicken Dry Dog Food
Great product
Solid quality den
Reviewed by Maryemclaren
Mr Snugs KatDen Outdoor Cat Kennel/Shelter - Dark Green (Various Options)
Bought the den with the full mattress etc for a feral cat that has adopted us. It is robust and heavier than I expected -great as we are in a very exposed location. It is now in the garden awaiting its resident. I would definitely recommend the den as it is very good quality.
Toys are always welcome!
Reviewed by Maryemclaren
Mystery Cat Gift
Our cat loves it’s new toy
Bought for a stray cat who has made it home
Reviewed by Rebecca.c.robinson
Mr Snugs KatDen Outdoor Cat Kennel/Shelter - Dark Grey (Various Options)
Bought this for a stray cat who has befriended us but isn't comfortable being indoors. I bought this with the mattress as well as ordering a small self-heating pet pad. It is indeed very snug and the cat has made much use of it. We did remove the door, which is what made him go in, with it also being placed in a sheltered area. I would definitely recommend this as it's neat looking too. We opted for the dark grey as others were out of stock, which would probably not have been my first choice. However, I actually really like it, so that's worked out well.
Local birds love it
Reviewed by Johnbfranks
Willsbridge Wildbird No Mess Premium Bird Seed 20kg
Good quality mix of seeds with very little dust, no large seeds sparrows, robins, tits queue up at the feeders for this.
Car litter
Reviewed by Margaret.elvins
2 x 25L Bio-Catolet 100% Recycled Paper Cat Litter Multi-Buy
I have used this type of litter for many years, it's clean and odour free and I know it won't harm the planet , my litter trays are cleaned out and washed every day,and I appreciate your prompt service and delivery, thank you πŸ‘
And again
Reviewed by Gaandir
6 x Go-cat Complete Adult Beef Chicken & Liver 340g
Just can’t get these biscuits in any supermarket or most shops online so great that I can get them from Pet express..and in bulk. Our boy will only eat these with the liver in them. Bought 18 boxes. Thanks.
My cat favourite
Reviewed by SCHIRKA
40 x Purina One Senior 7+ Mini Fillets In Gravy Chicken & Beef 85g
My senior cat only likes this brand.
Animals are the arbitrators
Reviewed by Cathy
Nature's Own Devon Meadow Hay - Large
Our guinea pigs rejected the hay from their normal source which, from the colour and smell, was probably imported. The description of the Devon Meadow Hay from local farms drew us to purchase this and our guinea pigs have given it a 5* rating. They love it and have asked us to order more when this batch runs out!!
Free toy
Reviewed by Sunnycornerfarm
Dog & Co Funny Face Mega Ball (Assorted)
Very happy to receive this free gift.
Reviewed by Sunnycornerfarm
Danish Design Extra Thick Dog Duvet Replacement Inner
Perfect for replacing a worn out cushion.
Perfect replacement
Reviewed by Sunnycornerfarm
Danish Design Box Dog Duvet Replacement Inner
Top quality replacement for a ruined inner cushion.
Reviewed by Kev Coxon
Aquarium Sand Natural Silver 20kg
Very good price & quick delivery.
Smells nice
Reviewed by Holly_harris123
Nature's Own 5 A Day Timothy Rich Hay Bedding 1kg
The rabbits seems to enjoys it and the mice love to burrow in it πŸ‘ŒπŸ»πŸ‘ŒπŸ»πŸ‘ŒπŸ»
Mice love em
Reviewed by Holly_harris123
Supreme Science Selective Rat And Mouse 3kg
Glad to see the mice are getting the nutrients they need (plus seeds and veg) which they actually enjoy
Reviewed by Alan.smith7127
Kitty & Co Cat Teaser Ball With Catnip (Assorted)
Cats love it & won’t leave it alone.
Very good.
Reviewed by Alan.smith7127
Pura Clumping Moonlight Ultra Lavender Scented Cat Litter - 20L
Delivered ahead of time, securely packed, very good product.
Showing 1 to 20 of 3234 reviews