As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service
Easy to order, delivery is quick. My collie has been fed on nothing but Canagan since he was a puppy. At 13 everyone still comments on his energy, coat and condition.
Timely, good communication, would use again. Only downside are the irritating demands for reviews
Both my little doggy’s love this food. Daisy pictured had to have all her teeth out and this food is ideal for her
Staff know their stuff about the dog food you sell My dogs love this food. Daisy, pictured had to have all her teeth out and this food is ideal for her. I chop it up and she wolfs it down. Great product
Good quality product. A bit on the pricey side compared to other dog food products but you get what you pay for and our dogs love it.
Ordering process excellent and products delivered on time
Dogs loved these. Kept them quiet for at least 5 mins
Big bag of tasty treats which go down well with our two cockerpoos.
Great bags and strong do they don’t create holes when picking up the poos
Easy to order, reasonable prices, great customer care, fast delivery
Excellent value for money my parrot is a bit fussy he throws out the bits he doesn't like and I have found that there is less food on the floor so he's happy with it excellent fast delivery as well and very easy to get through the process from finding the product through to payment
Great, as usual. Thanks
Quick and very efficient service
Excellent speedy service and delivery
Love this product and have found a reliable supplier at Pet Express, recommend this supplier.
Well made lovely coat. Would have given 5 stars but it doesn't have a slot for a harness.
Only dropped a star because it doesn't have a slot for a harness. Very well made lovely coat.
Was a little slower than I had expected but I wasn't in a rush so not a problem, and it arrived safely
Great fit and match, I wanted an identical collar to his usual one so he can wear it without a tag at agility but it would still match the lead, and as you can see it's clearly a lucky collar!
Easy to navigate the the website and bought with confidence.
The puppy loves it soft and the medium cushion is just right for him.
Product well packed and prompt delivery.
Very good service.
Strong, good looking and durable and the porch design looks like it will offer protection from the rain. With the liner in place it seems pretty 'cosy' however so do bear in mind the size of your cat first. I purchased it for a stray boy I feed and so far he's not used it and remains in my DIY effort but the choice remains and the weather is currently warm.