As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent , weatherproof shelter, extra warm and cosy with the liner and mattress added. Cat instantly felt safe and secure enough to snooze the afternoon away, infact had to persuade him to come out for supper. He's quite a tall, long cat and a decent weight, but there's plenty of room for him . Would definitely recommend
Easy to use website, super fast delivery. Excellent products
Not exorbitant in price but my dog loves it and he is not to gassy on it as other dry feeds.
Customer service team are quick to respond and nothing is too much for them
My pups love the food and seems to be the only food my one with allergies can tolerate
My dogs love this range and won’t eat anything else
Easy to order, advance notice of delivery timescales, which are super quick!
Our outside cat likes it with the addition of a heated pad
Fits Katie’s well and our outside cat likes it with the addition of a heat pad
Quick delivery and good price
Excellent service, easy to order & pay for. Arrived in good time, well packet and goods in excellent condition. Jasmine the cat is loving her new house.
Perfect. I brought two for my driveway. A perfect B&B for any strays needing shelter
Great service and will use again, thank you!!
The service was excellent but I thought the two costs for shipping were expensive
On time, well-wrapped, not crushed, excellent customer service; easy to order.
My cocker-poo, Percy, will not eat any other dried food. His friend Honey, a westie, was enjoying some Nature's Way Dried Chicken, when we visited her in Worcestershire. Percy loved it so much that we now have it delivered from Devon to Manchester every month! Though Honey was on the weight-loss version whilst Percy has the full-on working dog recipe.
. No hard parts to him to choke on also He loves them.
My greyhound loves these liver bites
Never takes long to be delivered.
Excellent in every way, always deliver on time and very well packaged. Can pause deliveries if needed and change or update as required. Saves driving round many pet shops trying to find what I need. Definitely recommend
Easy ordering, good prices, great comms to keep us updated on our purchases and speedy delivery
Got this to use with the coat. Nice and bright and fits well on the coat. Yet to use it but sure it will be fine
bought this coat for when the weather gets bad. Has removable fleece liner, part the fit a light which we also bought. Will be a good fit for our cocker spaniel
