As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
dog treat or not
14th March 2010

i know you have to reward a dog for obeying your commands however i don,t agree with chocolate but it was nice of pet express to give them complimentary with my purchase my GREAT DANE JESS loves them thanks again

alan peach
dry puppy food " good or bad check out here"
14th March 2010

i was recommended the product, it lived up to my expections, my 10 week old GREAT DANE JES LOVES IT. as much as three bowls in 24hrs so i would recomend it to you thanks

alan peach
Smart practical dog coat
14th March 2010

The dog coat is excellent..easy to put on, and washes up really good...the design of the coat with the flap under the chest keeps him from getting wet and cold underneath him.

Anonymous
First class cat litter
14th March 2010

I bought wood based cat litter in pellet form to try and see if my two cats would use it at first they looked and I did not think that they were going to use the dirt trays but then I mixed some of the gravel litter with it then it was ok The wood pellet litter is in my opinion much better than the gravel litter

Len
Mrs
14th March 2010

I buy the cerea chews for my diabetic dog Max. He loves them and they dont have an effect on his blood sugar.Lots of different shapes and sizes available to suit all dogs

Chryss
Charming Cats Pet Bowl
14th March 2010

Really lovely dishes with a fluted edge, which means the cat can get her face in no bother to eat her dinner. It's a good size and is dishwasher safe. I know it's a bit pricey, but I feel it's well worth the money and more importantly, my cats love using them.

Anonymous
Great for diabetic dogs
14th March 2010

I buy the cerea chews for my diabetic dog Max. He loves them and they dont have an effect on his blood sugar.Lots of different shapes and sizes available to suit all dogs

Chryss
great product, fantastic service
14th March 2010

the bowl we ordered for our new cat is gorgeous, and have ordered one exactly the same as this before for our first cat. The bowls are very well-made and have never chipped or cracked despite the fact the cats play around them all the time. Everyone is in an "aw" at how cute the pink bowls look. The service was great, the bowls arrived so quickly we were surprised! And they were packed very appropriately too in foam. Recommend!

kasia
.......MUNCHY ROLLERS............
14th March 2010

"Very pleased" with price , and delivery time

MR GARY COX
Value for money and excellent animal treat
14th March 2010

Bought this for our small animals they love it even the gerbils who are picky ate their popcorn. Well worth the money and definatly recommended. Why not get your small animals to try this.

Sarahh
Excllent bedding
14th March 2010

Lovely bedding we use it for our hamsters and they are very pleased with it. Warm, cosy its like an animal quilt I could happily get in it myself lol. Brilliant value for money definatly recommended.

Sarahh
Tilly's
14th March 2010

This is a lovely coat, lightweight and very warm. Another nice coat for Tilly who enjoys wearing it. At these prices my dog can have more than one coat to wear!!

Lady Matilda
Tilly's
14th March 2010

This item is exactly as described. It is made very well and for the money is very good value. My miniature dachshund looks very smart in it.

Lady Matilda
premuim parrot food 2kg
14th March 2010

This was a good quality product. We have 2 different breeds of parrot and often find what one likes the other doesn't. This results in a lot being kicked out of cage by the one that doesn't rate it. Both were happy with this product which for us means less waste.

No Name
20k Cockatiel
14th March 2010

Product was good quality, exactly as expected. Only downside for us was that it wasn't clear from website or order process how long it would take to come. When I phoned I was told it had to be ordered in by you and therefore would take approx a week to to arrive. On the up side it was personally delivered by a member of staff on his way home which was definately 'going the extra mile'

No name
Excellent
14th March 2010

I couldnt find this product anywhere online and then i found pet express!! I found the site very easy to use and i found the price of the items and the delivery at a good price. I was impressed with how quick the item arrived and in mint condition. Over all a great website and i will use this site again!Thanks PET EXPRESS :)

Anonymous
Comfey Cat Litter
14th March 2010

My cat thanks you for the wood based litter. Since our local pet store closed I've had to get the nasty cheap grey granule type, which she hates, and is also smelly (we live in a flat so she's a stay at home cat. The wood based litter is light, easy to use, economical, and odour free, with a very good price base. Thanks again from Mo and me. Bejay Roles

Anonymous
Recommended
14th March 2010

Thank you Pet Express. Excellent product, good price, great service. Thoroughly recommended. Will without doubt use you in the future.

John Baker
Stainless steel dog bowl
14th March 2010

Good bowl for smaller dog - stable and doesn't slip but is easy to clean. Still looks like new after 6 months use.

John A
Cat Dish
14th March 2010

Good small cat bowl that is stable and doesn't slip while being easy to clean. Still looks like new after 6 months use.

John A
GREAT DOGGY FUN
14th March 2010

IDEAL FOR PLAYING WITH, VERY DURABLE, GREAT FUN

Anonymous
Just what i wanted
14th March 2010

At last! I`ve been looking for this product for ages. Just what my gerbil wanted.

Clare
Tartan Mattress
14th March 2010

Attractive and well made mattress. No problems and cat loves it.

Jphn A
Cat Kennel
14th March 2010

A good sturdy product of straightforward design. Very adequate for the purpose. I would have liked to have been able to fit a cat flap (to keep out neighbours' cats) and the entrance doesn't lend itself to this. The only other disadvantage is that the small entrance makes it a bit difficult to clean the inside.

John A
Cheaper than pets at home!
14th March 2010

Excellant speed of delivery, the product was cheaper than my local Pets at Home, who always seem to be out of stock of the bones as well. I would definately buy again!

Valerie
forage
14th March 2010

gerbils love it, could do with it being in a bigger bag.

WENDY E
gerbil mix
14th March 2010

This is a good saving, I have about 35 gerbils and this saves a lot of money buying the small bags.

WENDY
Reviews