As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
During this very cold winter, has been an excellent outdoor home for my adopted semi feral cat.I did put extra covering over it when there was snow as it is unshelterd in the garden.It then gave me peace of mind, knowing he was safe and warm. I was concerned about the size as he is a large tom cat, but he seems very happy.I cannot comment yet on the performance in the summer, temperature inside etc,but so far very happy with my purchase. Ordered early december, arrived well packaged and on time.
order arrived very quickly. many thanks
very quick communication regarding my order. many thanks
Excellent service and communication from The Pet Express. Definitely shop here again. Many thanks
Really pleased to find travis again. We bought him for our dog 4 years ago and it was good to find a replacement. Good service. Stu
Really pleased to find travis again. We bought him for our dog 4 years ago and it was good to find a replacement. Good service. Stu
I was very impressed with the service at Pet Express, my new vivarium turned up really quickly and is fantastic. I used to have a complete glass tank set up and decided this time to go for the wooden oak viv, it looks great, is a good size and was really easy to put together, it is also a lot more sturdy than my old glass tank and my beardie and plated lizard love it! I would definately use Pet Express again!
Very easy to put together and does exactly what you would expect, easily fits by degus but i doubt it going to last long as they are chewing through it pretty quickly
If you want something that a fully sized adult degu and get through and something that will last more than a couple of mouths than this it, my degus have not tried to chew this after their first couple of bites and is a great size for a degu to hide when the others are getting a bit feisty, I just wish it was longer.
Wholebake is the answer to dog breeds who love their food but need care for their waist line. The wholebake biscuit tops up their main meal to make it seem more without the added weight gain. My dog started on this product when it came from Cannington and has stuck with it for years.
Wicker Basket Brown With Cushion 90x66x49cm Perfect size for our 2 spaniels. Good delivery and cheapest that I found on the net.
This is a very large quantity of good quality tripe sticks,that seem to last forever,They are the same or better quality than the small expensive packets you can buy from supermarkets,pet stores,etc.Our dog loves these treats,and I am sure he would like to eat them as a main meal.They are well packaged in a very stout box,but I recomend splitting them down to about six to eight small packages,preferably in plastic bags to contain the smell,the only bad point.REALLY RECOMENDED.
Lovely scent, cats loved it, easy to clean, clumps well - sometimes too well
The product arrived on time,in excellent condition and the egg food is already doing its job in that all my birds are taking it and rearing young.It is easy to use ,uncomplicated and does not `clump`together like some egg foods when a liquid is added.It does and is, exactly what it says.
These dogs chews are incredible. Not only are they available at a simply amazing price, my dog just loves them. They last for ages as the hoof is easily chewable and the fillings is plentiful. So much better than filled bones, where the bone part is often left untouched and the centre of the bone cannot be reached. I bought 10 in my first purchase but next time I would probably buy 50 as I know my dog loves them and the price is fantastic. It deserves 10 stars!
a tough toy which is good for chewing ,tugging and throwing. good value for money
This was a great toy- it was tough and made a variety of squeaking noises which my dog absolutely loved. He is really tough on his toys and this one has only just fallen apart after weeks of good use. I have ordered more as the look on his face when it would no longer squeak was so sad!!!
Brilliant food, rabbits love it and its a great price for a product that is so highly nutritious. I can have confidence that I am giving my rabbits a good diet at a very affordable price!
this is a good value toy which has stood up to my dogs very tough chewing and playing.
I was so pleased to find these teddies for sale on your website. My bichon frise, Dylan, has owned a tartan teddy since he was a puppy and is especially attached to them - he lays on top of teddy, sucks his nose and wiggles teddy's ears. After the local pet superstore stopped stocking them I hadn't been able to find a replacement for a couple of years and Teddy#5 was so tatty i didn't think it would last much longer. So chuffed to have found you sold them and I bought 5. They turned up really quickly - great teddies, great service. On Dylan's behalf, I thank you.
greta v quick service the furries love it
Handy size and not too noisy for use on nervous dogs.
Labelling is a little confusing. Says for large dogs but then the weight limit is obviously not for what I call a large dog!
Always loved by our two dobermann's and less chance of them going all sticky like hide chews do and catching in their throats. Small ones are good for puppies or little dogs, big ones are for power chewers. Also help to keep teeth clean as well...even if they smell a little unusual to human noses, dogs love them!
This coat is one of the best I have seen, usually they are either waterproof or warm, this is both and Jasper being fussy absolutely loves it.
like the collar, just like the photo.
fantastic coat, is a perfect fit for my small cross breed. she loves to race everywhere but soon feels the cold due to the amount of whippet in her. Practical materials, snuggly on the inside and the chest plate gives a much more secure fit to her wriggly body- and added warmth. Have noticed on other coats that they tend to slide round on active dogs if they just have a waist strap. Washes up great too.
