As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Competitively priced,consistently reliable to date, and speedy delivery. And perhaps most importantly emails that keep you informed of your purchase progress with a tracking facility. Whenever I order this product it always seems to be in stock.
This keeps my degus entertained and looks great hanging in the cage. Best value around also. Thanks
Great ledge for my degus and good value, thanks
This cage is actually being used for degus, having taken the metal wire shelving and flooring out. We have put our own wooden shelves etc inside. The cage arrived quickly and was well packaged. It was also the cheapest around for the size (pets at home were charging around 90 pounds for a similar size!) Well recommended!
i found the sevice excerlent delivered to correct address + packed properly Will use them again
everything was perfect!
fast delivery and excellent communication, not to mention a great price for Excell chinchilla food. very happy with your service, many thanks!
I was lucky enough to stumble across this paticular food having tried almost 17 other brands over a two and a half year period. It has been both a frustrating and expensive journey. I have a Weimaraner with severe allergies who requires monthly injections from the vet to keep his symptoms at bay. My Weimaraner was a picky eater and had digestive issues (wind). He has been on this food for approximately 2 months now and I have seen positive changes in him. He is more settled and appears content. Its an absolute bonus that he adores the food. There is no chance I could forget a feeding time as he taps his bowl to remind me its feeding time. Indeed he tries it on with me outwith his meal times and I have to send him away with a flea in his ear. I would most definitely recommend Arden Grange. I received a cracking service from thepetexpress.co.uk with the product being sold at a most competitive price. The product ordered was delivered when expected by a courteous helpful courier.
The Good when put together is a good height and gives great space, good quality feeding bowls. The bad, when you unclip the clips for each level that level falls to pieces, if you lift the floor / level below ceiling off at the same time that level also falls to pieces. none of the parts are stuck together and are all individual walls floors / ceilings. taking the cage apart to clean is a nightmare and re constructing it is just as bad. you cant do it a level at a time you need to de constrict the entire cage (well it will fall to bits for you) the plastic clips holding each level together are weak and bend easy at the stick out tab point used to un clip the latch. but does latch to the lower level so well that its nigh on impossible to un clip without some serious force. (which feels like it will snap either the latch or the holder on the next level down. the drink bottle that comes with the cage that is speific only for thes cage and cant be replaced leaks more than a sive at the outlet, im hoping to buy another drink bottle and swap the bottom bit over as if you take the bottle out you have a huge hole in the top of the cage. The top lid catch is weak, it snapped the very 1s time i tried to un clip it to use the access lid :-( that was before id even put the cage together. the wire doors were a little loose and needed the catches to be bent a little so they would give a good catch, it felt with the lack of pressure needed to open the doors (before bending the tabs) my hamster would push them open the second he leant on them. The 2 wheels that come with the cage will be very noisy so i removed those. Conclusion Im happy i only bought this as an "add on" to connect to a converted fish tank which is my hamsters main space, if this was the main cage it would be a nightmare to live with and i personally wouldn't recommend it due to the way it is constructed. Its too troublesome to construct and to clean out. it is only
It is a nice, elegant dish. Slightly heavy but it looks good quality. Apparenly it is dishwasher/microwave proof. It is cream and I wish it came in other colours too.
It is a cute nice dish.
i order a vx48 and yiur staff were very good and got it 2 me very quick and i was very pleased with it thank u very much
brilliant service and product
it is more than big enough at the moment JESS is 3 months old and has took to her place hope she does not grow out of it??????
back again JESS is in fantastic condition and growing fast
Fantastic service and very quick delivery. Product as described and was fantastic value for money
will order now on a regular basis very pleased with product and half the price or the shops :)
This product is well made and robust. It is a little smaller than the last two I bought with a smaller tail hole. This made it an extremely snug fit on my Longhaired Pointer. I would buy her extra large next time. However it does its job efficiently and cleanly. Would buy again.
This lead is versatile and light weight, I have successfully used it in a wide variety of situations with and without a halti. And walking to dogs. A very useful produce.
I've tried several cat litters and this is the best around. Clumps very well and no odour.
When Natural choice ceased production recently, my two flat coated retrievers were very upset. They didn't like the alternatives. However now, they can't wait to have their breakfast, which is wholebake, fruit and yoghurt. I can't recomend this product enough.
My chickens love this food they have never laid so well.
Lovely foam backed mats, Just what I have been looking for.
Cats Love these Treats only treats that my gang will eat
The dog coats are excellent, unfortunately we initially ordered the wrong size and were advised by yourselves to return the coats to you and reorder and pay for the correct size and you would then refund the money. The only complaint we have is the refund took a long time coming, a disappointing end to an otherwise good order. Patricia Corbishley.
I am very pleased with the quality of these nest boxes, i am very pleased with the contact and e-mails i have received telling me the progress on my items. I will bye from this company again. Many thanks
This food is the best I've come across for my dogs. It actually works out cheaper to feed than many of the leading brands. Because of the high protein levels, you only have to feed half the amount of other foods, yet the dogs are not left feeling hungry. It is perfect for feeding dogs who suffer from cereal allergies. Although Applaws dry dog food is not well-known at the moment, being relatively new on the market, I would highly recommend it to any dog owner who wants the best for their pet.