As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
Best easy disposable litter and best delivery anywhere!
19th February 2011

This cat litter is perfect for two mainly indoor BSH. No smells, no mess, no dust around the house, and it is wood based so can be composted. BUT the best thing is the excellent delivery service from Pet Express. 6 x 30 litre bags of cat litter are not the easiest thing to send, but they come well packed, and so quickly (56 hours from order to delivery). All topped off by a UK Mail delivery man, who takes it to the back of the house and puts it into the garage for us. I defy anyone else to match this quality of service. Thank you.

MontysMum
Superpet Critter Activity Accessory Kit
17th February 2011

Found the service and the product excellent. My little hamster loves running around the tubes finding the food I have hidden for her. Just planning my next purchase to extend her cage even more

Terri
Treats for Guinea pigs and Rabbits
17th February 2011

My guinea pig Pickle and rabbit Roo love the locust bean treats and they both look forward to receiving them at the end of the day.

Anonymous
Excellent product
17th February 2011

This is an excellent starter pack and would recommend to a friend.

Shell83uk
Great item
17th February 2011

This is a lovely item and the service provided was excellent.

Shell83uk
Tosh & Ginger's favourites
15th February 2011

Thank you Pet Express what an impressive service you give within days Tosh & Ginger's favourites "Sweets" arrived at a sensible price with excellent delivery rates. With 5 cats each totally loved and thoroughly spoilt a large order of Whiskas Temptations Chicken & Cheese is essential. Life would not be worth living without adequate supply.

Yangy
Excellent service and communication
14th February 2011

What a nice change to find a company that is helpful, polite, keeps the customer updated as to the progress of delivery of goods ordered, and the order was delivered free and promptly as promised. I ordered 6 bags of Arden Grange on Friday afternoon and they were delivered on Monday morning. Excellent service, and communication with The Pet Express was friendly and reliable. I shall definitely be buying from this company again, and recommending them to all my doggy friends. Thank you.

colliebird
BLOWN AWAY!!!!!
13th February 2011

just to say in appreciation THANKYOU for supplying me with those johnsons iodine nibbles for my exhibition budgerigars, they are totaly better than the old type i have used previously from another source, i like the recipie and ingredients in these nibbles as do my birds they were on them as soon as i put them into their cages and with ingredients such as kelp just to name but one these are very good for the birds, and i was blown away by the lightning speed at which my birds accepted them and got stuck into them, i will keep buying these from you in future once again many thanks for the nibbles , the way in which you conduct business is second to none, as well as the speed in which you got my order to me! all the best Rob Woolliss.

Rob Woolliss.
super price, we got what we wanted
13th February 2011

super product, fast delivery, very good price, highly recommend.

andrew
Bob's Favourite
13th February 2011

Both orders received within 24hrs.Excellent.

Anonymous
Great all-round value
11th February 2011

Great quality, style and fit at a great price. Nice features in the collar shield and the elastic straps for the back legs. Chest panel helps to keep my dog clean

Elaine
Good service
11th February 2011

Arrived quickly, very sturdy :)

Anonymous
1st class cage with very few faults
10th February 2011

A very good cage with lots of extras included. I particularly like the easy cleaning, sliding bottom of the cage. The only fault is the very flimsy plastic feeders, I imagine they can be easily be broken. Very good service

Pete in Preston
Wild Bird Treat
10th February 2011

Excellant product & price.

Anonymous
Cat Scratching post
10th February 2011

Great service, great value, great product.

R Marsh - London
Happy 9 year old
09th February 2011

We were given a hamster cage from a friend but unfortunately it needed 2 items replacing. The Pet Express not only came up on my Google search but was also the cheapest. Added to that, quick and efficient service. Thank you. You have just made half term for my daughter. Unbeknown to her we will now be getting a hamster over half term . . . . the one and only thing she wants in the world, curently!. Thank you. One very happy family.

Lisa
Country Green Waxed Dog Coat - Danish Design product
09th February 2011

Having found this item online I telephoned the Pet Express number for some advice on sizing/measurments. The staff member who answered my call was more than helpful which helped me to decide which size coat to order. The coat arrived within the stated time and the email communications updating me on the progress of my order were great. The coat is even better than I expected it to be. High quality waterproof outer, very good adjustment, lovely warm lining - just what I have been looking for. Excellent product and excellent service from The Pet Express - would definitely use this site and their services again. Wendy Bidey

Anonymous
Budgie nesting boxes
08th February 2011

Delighted with the product. Especially like the clear front to enable me to see inside the box without disturbing the birds.

Anonymous
Happy dog.
07th February 2011

Really pleased to find these balls. Can no longer get them locally and lost the last previous one in the park. My small dog will only chase these particular balls. They arrived quickly and were well packed. Result, one happy dog.

Anonymous
Natures first grassy nest
06th February 2011

Brilliant product, my female rabbit will love this product just as much as her previous one, many hours of chewing ahead.

HannahBanana
Hanging chains for bird feeders
06th February 2011

A quick and efficient service, the chains were exactly as described and just what I wanted. Thank You.

GJTyler
what fun
05th February 2011

Excellent product, gives variety for birds - makes them more active - things changing

libby
First class service
04th February 2011

I am extremely pleased not only with my purchase but with the hassle free shopping at The Pet Express.Co.UK Ordering was easy, price of postage was realistic and the item arrived well packed and on time. Would recommend highly. Well done to all the staff.

Christine
Natural scratch post is a winner
04th February 2011

Our two were all over this scratching post almost the minute I put it down and I rate it a good buy value wise and for practicality.

Anonymous
Verm x for healthy cats
04th February 2011

We're very pleased so far with this product and have found it to be very beneficial for our cat's health, they seem to enjoy them very much too.

Anonymous
Love this
02nd February 2011

I love this cage, it looks smart with plenty of room for our budgie to move about it. It is good quality and robust. Again my only cristism is that there were no instructions with it, which would have been a "nice to have" rather than a necesscity. All in all we are very happy with it. It was great to have the accessories with it.

sue
Sturdy and chic
01st February 2011

Hey, we bought this stand to go with our Diva cage, it looks very nice, quality was good and delivery was excellent. My only critism is that there were no assembly instructions, however it was not difficult to work out.

sue
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