As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
good
01st February 2011

good

Anonymous
good
01st February 2011

good

Anonymous
good
01st February 2011

good

Anonymous
good
01st February 2011

good

Anonymous
2 in 1 black dog coat 18''
28th January 2011

Fantastic service much cheaper than other online shops, fast delivery what more could you ask for Thanks again :-)

Stacey
Mayfield Ball
28th January 2011

Have had these balls before, can get cheaper ones but these are good quality and that why I buy them - as they need to be because there for a Staffordshire Bull terrier! Did have a problem with my order, but they dealt with it very quickly A1++ Service

Anonymous
Flexi Funtime Medium Tape Blue 25kg - 5m
28th January 2011

It is a very strong looking lead,a bit pricy but does the job very well as its nice and long, but you still have control of your dog at all times

F.A.D
Heavy Chain Lead with tan leather handle size=120cm/48in
28th January 2011

Very good product.Better than I could have purchest from Pets at Home,Not only that but better price as well

F.A.D
Snug as a bug in a rug
28th January 2011

Well made, good fit and good value - I especially like the detachable fleece lining. The coat looks very cosy and warm. The elastic leg straps at the back take a bit of getting used to for my dog, but all in all a very good product.

Elaine
Snug as a bug in a rug
28th January 2011

Well made, good fit and good value - I especially like the detachable fleece lining. The coat looks very cosy and warm. The elastic leg straps at the back take a bit of getting used to for my dog, but all in all a very good product.

Elaine
HAPPY ALSATION
25th January 2011

Our Alsation really loves these treats and think if we allowed her she would rather have them than her food. Brilliant service from Pet Express. Will be using them again.

Anonymous
Glitter Ball
24th January 2011

The product was good but was not the one I asked for. It is much smaller, but is still ok. If I had been sent the Glitter Ball then it would have been perfect.

Anonymous
Just the job
24th January 2011

Fairly sturdy aluminium construction with a sliding glass lid and a plugged hole for a heat lamp should it be required. Just the job for keeping your pets inside the tank! Only minor flaw is that if you have cables running into the tank (for the water filter for example) there will be a small gap. Hopefully not big enough for anything to escape...

Anonymous
Luxury Dog Coat
21st January 2011

The coat is a perfect fit and stays in place. Pet Express give a first class service with a very speedy delivery. Would definitely recommend them.

Liz
Great food for growing rats as well as birds
20th January 2011

I have had difficulties finding this product so when I found this website, I thought I would order it. Item arrived quickly, within 24 hours. Have already given some to my new rats and they love it. I will be ordering from Pet Express again. I am very pleased with their fast service as well as their website.

Gail Dowle
Brilliant.
20th January 2011

Good quality parrot food. Delivered to my door. Will certainly buy from you again. Many thanks.

Doreen
Brilliant.
20th January 2011

Very nice quality seed. Best we have bought.

Doreen
Brilliant
20th January 2011

This is exactly what I was looking for which the pet shops do not seem to stock and it was delivered right to my door by a very cheerful gentleman. Will certainly shop with you again.

Doreen
In the words of Arnie..."I'll be back!"
19th January 2011

After being advised by Billy my cat that his sctathing boards were past their best, I ordered some more from Pet Express. I'm so impressed with their easy to use website and ordering process and I was kept up to date with the progress of my order with e-mails. Package arrived as promised...next day and I now have a happy cat! I'll definately use Pet Express again. Thanks

Kerry C
ardengrange
19th January 2011

ordered this from pet express fantastic savings as 4 mouths to feed fast delivery and very obliging pleasant courier delivered to where asked to do so certainly use all time now

pointer sisters
Always great value and a great service
19th January 2011

Pet Express always have good deals on Arden Grange, whereas other websites will only have the odd offer, returning to normal RRP the next week. Delivery is great too, usually withint 24/48 hours. No complaints here.

Natalie
Savic Metro Square to connect tunnels to cage
18th January 2011

These connectors broke on our hamster cage last year and following numerous searches on the internet and a DIY job to get the tunnels to stay in place, we have finally found a store that stocks them without the need to spend

Anonymous
Best on the net :)
17th January 2011

Fantastic,swift service.E Mail updates on my order, told when it was packaged, dispatched and was even able to track it online, very reasuring.Dotty and Daisy (my chickens)were delighted with the food, will be coming back soon to use this site again, thank you :)

Jaime
Best on the net :)
17th January 2011

Fantastic,swift service.E Mail updates on my order, told when it was packaged, dispatched and was even able to track it online, very reasuring.Dotty and Daisy (my chickens)were delighted with the food, will be coming back soon to use this site again, thank you :)

Jaime
good value
17th January 2011

great value for money better then expected

Anonymous
bigger then expected
17th January 2011

great value for money better then expected,well made

Anonymous
good value
17th January 2011

great value for money better then expected

Anonymous
Reviews