As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Pity I got a pale blue version ... but the pan is perfect for my large cat
Godo quality litter - great price and delivery
A great fit for our dog It would have been better if it was the same colour as the Orange coat good quality and decent stitching
Ideal for a thinly furred dog The dual coat does keep our litte dog warm now the Freeze is here The fastenings are really easy to fit and even myself can do it with my wrinkled & crippled hands This really is the best coat I have seen for many a year an excellent product I thoroughly recommend this dog coat
My youngest cat loves to sit outside in the yard and usually inside a cardboard box. Trouble is, the weather in this country is not the best for keeping the cardboard from going soggy! The Mr Snugs kennel is just the job. However, I have to agree with the earlier comment that it is difficult to reach into the back - and SEE to clean it!
Very happy with service received, ordered over the weekend, updated about progess all the way and delivered 48 hours later. Happy Days!!
This product is great as it eliminates picky eating habits, and they all love it(have 8 Pigs)Combining a great product with great price and delivery your on to a winner.
i orered the 2in1 coat for my dog it was an easy process to order it was delivered within a couple of days & well packaged unfortunaty i had ordered the wrong size so i phoned them straight away it was,nt a problem i recieved it on mon sent it back on tue and recieved my replacement on fri its great quality & keeps my dog warm & dry
A fab coat which looks good and gives A1 protection. My 13 year old is as snug as a bug in a rug and loves wearing it. Lovely and warm with the fleece in and totally waterproof whether with or without the fleece. As a bonus it also gives protection to chest area.
These were offered as a free gift with our Critter Tanks and made a colourful addition to their habitat. The gerbils climbed through all the little holes and the mice nibbled away happily, creating their own holes!! Fun thing to have and great to look at.
These glass tanks are magnificent value and well worth the expense. The opening for the hanging bottle holder makes them easy and practical to use. Our gerbils and mice are completely safe from marauding cats and extremely happy with their new homes. The four clips on the ventilated lid complete the security and, of course, we can watch our happy families through the clear tough glass sides. Wonderful!
These fit well into the hanging bottle holders and make the tank look more interesting. More importantly, they work very well too!
A good alternative dry food for your cat. Not our cat's out and out favourite, but she enjoys it just the same. A well designed package which is easy to open and keep the food fresh when re-closing. Please remember to put down plenty of fresh water for your cat when feeding with this type of food.
This mattress fits the 45cm bed ideally, but again, leaves no room for an adult cat to stretch out. Our cat does not like this mattress very much, but each to their own. The mattress itself is well made and nicely designed, but not particularly cushy. The design seems to focus on support for your pet rather than total comfort. It would be nice and warm for kittens and smaller cats, and seems very easy to keep clean - always a good plus point.
Although our adult cat would fit in this bed curled up, it would not leave any further room to stretch out for an adult cat, so a larger bed would be advisable. This bed is well made and has a very good design including ventilation in the bottom of the bed. Ideal for kittens and small pets. No regrets in buying this item, but not really suitable, as I've said before, for an adult cat.
After much research for a weatherproof shelter for our cat, settling on this Mr Snugs outdoor cat kennel was by far the best decision. Offering shelter from wind & rain and providing a cosy bolthole for your cat, the design, in my opinion, is faultless. We have had heavy showers recently and even when our pet has been out overnight, the interior of the cat kennel has remained dry. Of course, any bedding placed inside needs to be checked (it will get damp if your cat gets wet) and freshened up as required. We were delighted when our cat immediately went in the kennel when introduced to it, and this product provides a nice alternative option to our cat's other boltholes. Highly recommended - not inexpensive by any means, but you do get what you pay for and the price is pitched about right for this product, particularly from The Pet Express.Co.UK - some other companies are trying to charge far too much for this item. All in all, this cat kennel gets ten out of ten !
excellent...in fact have ordered next size up for when the puppy grows out of the 14" My dogs 'line up' to get 'dressed' as soon as I lift the coats down
it is ok for use in the car.but a bit on the thin side for outside [up here in the frozen north!]
We were a bit doubtful at first and took a bit of a gamble as we were not sure if Fuzzy (as we call him, he is our adoptive cat) would take to it. He is an old cat and doesnt like staying in at night and as we didn`t want him to face another winter in is old age we bought Mr Snugsy and boy, didn`t it live up to its name! Fuzzy took straight to it as soon as we put it outside, he wasn`t bothered after we unpacked it and has spent most nights in it. In the morning we usually see his face at the door waiting for his breakfast but on occasion has missed it as he is still fast asleep!! Brilliant purchase, worth every penny. It ticks all the boxes and Fuzzy says thanks very much and can`t wait for his Christmas present!
Easy to order. Arrived on time as promised. Good value! Achieved exactly want we wanted - a litter tray that doesn't involve litter being left in a 2 foot circle all around it after its been used!
good quality material, fits well, quick delivery
Brought this for my cat who at first sight thought it was his cat travel box and made a run for it but I just left it out side with his cusion in and he is now always in it. Its a fab item and I would recommend to others.
We noticed stronger unpleasant odours coming from the two enclosed litter boxes in the bathroom, even though they were clean and filled with fresh litter. I realised it was the charcoal filters which were the problem so I ordered these replacements and now there are no bad smells at all. Brilliant!
Fast and efficient service, product arrived next day
Good quality for price
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