As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
First class service. Thank you.
Have one already and wanted another, but couldn't find it anywhere, then BINGO! Hamsters love this wheel, so do we 'cos it's silent! Couldn't be happier, and neither could Lilly and Tulip.
i was so pleased with the waggles coat, bracken my little minature dacshund went for a walk!he was greatly admired by all he looked super in it.thank you also for the doggie biscuits!another surprise forhim.this waggles coat is very stylist,very well made,pretty even for the male dogs...very well priced,packed well and came very quickly.
This is the cheapest on the market for this size so very impressed. Bit hard not to get birds in the beak when they flying around like mad things but way easier than trying to catch them lol
You get a lot for your money. The birds havnt figured out what to do with it yet lol. Very quick delivery for this time of year. Very impressed as always.
delivered quickly as always even at this busy time of year so very impressed. The product is 1st class & absorbs odours-you cant even tell there are birds in my house.
This product is first class and delivery to is first class. Pet Express truly lives up to its name and I recommend it to everyone. My birds love this seed even the cockatiels
The process of ordering was very easy and were kept informed by email of all order processing steps up to delivery. All in all a painless and stress free process. Product arrived in perfect condition.
this was my 1st time using this company,and I would recomend using them and I will be using them again.site was easy to use well kept informed via e/mail of progress of order.MOST IMPORTANTLY they delivered EXACTLY on time almost to the minute,and delivery chap was most friendly and curtious
Ordered this for my labrador as the one she had was a cheap one and kept blowing up her back in the wind. No such problem with this one, it is fantastic she is warm and dry whatever the weather. i ordered this one day and received it the next EXCEELENT SERVICE Thank you
Goods as advertised and dispatched promptly.
Arrived in good time,well packaged,with complementary packet of treats. Lovely coat, perfect on our little shitz uh
The product itself is as expected - it was a gift for my sister's dog, and she was very pleased with it, at she was desperately looking for something to keep the back of her car clean after doggy walks. This fits the bill. What I wasn't impressed by was the state of the packaging - because it had just been flimsily wrapped in a plastic post bag, the actual product packaging was a mangled mess - a squashed box all taped up. Not ideal presentation for a gift. I would hope that Pet Express read this, and are in future more careful about how they package their products for postage so other customers aren't disappointed.
great product fits my dog perfect. also easy to put on stays in place once on, my dog likes it so much i have to chase her round the house to take it off.
The goods were delivered very promptly
The Goods came promptly and were of good quality and price
thanks for the item it arrived safe and is now all fixed together
My dog devoured this chew within half a hour! My only critisism is that it didn't last long enough!
This coat is perfect! My cocker spaniel loves it and since he is a fan of the rain - it means I don't have to put up with wet dog smell! He is quite lean so the velcro fastening around the midriff is perfect for a snug fit.
i bought 2 kennels 1 stone coloured and one green to replace the home made boxes my husband made for the feral kittens that have arrived in my garden, as though they had been waterproofed the damp air was causing problems. they took to them straight away i have added duvet and fleece etc for warmth but it would be good if you could stock a kind of firm padded kennel shaped roll to slot inside for all round insulation.i think the green one maybe a bit better than this one shape wise as it appears it has a deeper overhang so stays drier when the wind blows rain at the entrance
very pleased with this product and the service
I have "acquired" a cat that was constantly covered in fleas and no one was looking after. Not having a cat flap I purchased the cat kennel expecting it to take some days to teach him how to use it . Not so, he loves it and rarely seems to leave it! I have a self heating pad inside which certainly does the trick. Well done Pet Express, this is an excellent product.
Excellent service, price and delivery.
Excellent service - excellent delivery time and price.
I would 100% recommend this product it is spacious, well built and excellent value for money! The service received from Pet Express has been second to none, i will definately use them again and again ;-)
I ordered 2 bags of Pero Labrador Life for my Black Labrador which seems to suit him well. I was extremely pleased with the service and prompt delivery. I was sent an e-mail telling me exactly when it woud be delivered and the food arrived at the appointed time. Delivery was free which made a big difference to the price.
The title says it all.. Kept informed of order progress, will deffo deal with again - Thanks!
