As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
light came as quick as they said and a very good price we use again with out doubt a1!
Did the normal thing nowadays, decided what i wanted and searched the internet for the best price with delivery. PetExpress hit the target with best price and free delivery. But over and above that, they deliver fast. keep you fully informed of the delivery status as it should be - but seldom is?
this dog coat is excellent value for money, well made and very practical. highly recommend this item.
the order was sent very quickly very good packaging very happy with service
Discreet, roomy and so easy to use, for both kitty and owner. Big thumbs up!
I bought three of these recently for my dogs, as their leather ones were very grubby and old. I wanted longish leads, that I could clean properly, and that clipped to their collars, rather than buckled. The Heritage lead I chose fulfil all these requirements and it is incredibly reasonably priced. The Pet Express dealt with my online order extremely quickly and the leads arrived within a couple of days, beautifully packaged.
3 packs of Whiskas C&t Crunch waas a small purchase but important for my cat as he loves it and we can no longer get here in Ireland. We were treated just as well as if we had mad a substantial purchase. Price and speed of delivery were excellen and I am delighted to strongly recomend this story. fantastic store well done
the product was as described and was delivered on time a very easy way to shop.
a very smart economical dog coat.
The product I ordered was dispatched promptly and arrived in good condition. I can't fault the service
I got this as a free toy with some very reasonably priced dog food. My dog will chase anything I throw and also loves tug-of-war and we all love free, so this is perfect.
This food is essential for the well being of Mynah birds as it is low in iron. i have not been able to purchase a low iron food for my birds anywhere else than The Pet Express so well done. i have been back and bought pleanty more,my birds love it along with the pellets.
This is the best Mynah bird food on the market. It is the only Low Iron Mynah bird food that i can find anywhere and Pet Express is the only store that i have found it. Low Iron food is essential for Mynah's well being so well done Pet Express.
Great item and service, thank you.
Sage likes these chews.
This is fab, does what it says on the tin. Great size for our cat a 2yr old bengal.
well my dog loved this & ate it in 0.3 of a second-need extra extra large for rotties lol smelled good enough for me to eat too! i had a problem with 1 item in my order & this was dealt with & refunded in lightning speed! i'm a repeat customer & will continue to come back. fantastic!
this product was about half as cheap as anywhere else on the internet & arrived very quickly. very happy with the customer service & product service. i'm a repeat customer & will continue to return. marvellous!
The design of this coat is ideal for our pups, easy to put on and you can get the fit just right with the hook and loop fastening on the body band. Harnesses can be worn with the coat (after lengthening the straps) which is such a bonus as our two are too lively for just a collar. The coats have only had two outing so far but already I've had to pass on Pet Express details to other dog walkers who have admired these and want the same for their dogs.
Our Pups haven't worn coats before so we were unsure as to how they would take to them. We needn't have worried though. The wrap around design gives a snug fit yet doesn't interfere with movement. Although, when I fitted the rear leg straps my little girl turned to stone and wouldn't move a step so maybe I'll leave them for another day. The best surprise was that, once extended, their harnesses can still be used with this coat. What a good buy.
We are feeding a street cat who has never had a home, he has taken to the kennel very quickly, has sprayed it and made it his own, he is very contented inside. Good value.
Excellent hard wearing waterproof dog coat with advantage of detachable fleece liner for warmth and easy washing. easy to put on and with reflective velcro strap easily seen at night and easily adjustable.
Looks lovely and nice sturdy construction just so disappointed by the size it's tiny. Gonna spend all my time filling it to keep up with the birds. Doouble its size and this would be perfect.
Simple to fit - fortunately when you have a dog bouncing about that your tring to fit it to. Initially this halti harness seemed the answer to my problems - 6 month old puppy pulling constantly. I had more control and could steer from the shoulders as it says. But after 3 uses the effect has worn off. I no have a puppy that has its shoulder turned to mu but is still pulling in the forward direction and bouncing up and down. Had tried the nose halti previously but as the pup hates it so much though this would be a good alternative but don't be fooled. I'll be going back to the nose halti and perservering with her discomfort. Least with it I had some breaks... What a waste of money!
Love this lead, its so soft to hold. Even with my 6month old springer spaniel bouncing about at the end of it. No more friction burns and sore hands after our walks. The differenct length option is great for working with a young dog, keeping them close by whilst training but allowing more freedom if so desired.
