As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
... good price, good communication, good service. Would reccomand.
What you see and read is what you get. Best outdoor shelter I have ever bought and I have bought quite a few over the years. I have eight house cats and two stray/wild cats who come for their morning and evening meals. Last month bought my first cat kennel and one of my strays has now made it his own. He is well pleased with it. Just bought another one for my other stray.
The basket and lining/shape is great, just what we needed for our two miniature dachshunds to curle up on. It's nice and sturdy with washable lining/shape. Perfect.
Decided to give it another protective coating as it is not very heavy duty,but for
i found this item to be brillent it was excatly wat i wanted a enuough space good ventilation my gecko i think will love her new home and the service was good
excellent value for money very good communication from yourselves and fast delivery
first time we have used your service, well done, easy to use, rang up and spoke to a lovely lad, very helpful, delivery arrived on time, no problem! Will be using your service again and will be telling all my friends, thankyou, top class service!
A well designed Cat Kennel at a great price delivered within 48 hours. What more can you ask for - excellent.
In General a good product, at a great price. It does come out very small so would only advise for a kitten/small cat
Lovely to have a free gift for the dogs. Thank you they love it.
Excellent product at excellent competitive price. Certainly good value. 4 large dogs to feed so 6 bags is an ideal way to buy for us & at a discount cost too.
I was adopted by a cat earlier this summer after she had fended for herself for an unknown period. She has gradually crept into the house but is too nervous to go upstairs. She still prefers to be outside in the garden where she lies low in the herbaceous borders. I was very concerned about her welfare in the winter until I found Mr Snugs. The cat was initally reluctant to use the kennel but I coaxed her in to feed her. I put a blanket in and she's started to shelter there. The kennel is waterproof and cosy and matches its description online. The person I spoke to at Pet Express was very helpful and efficient and I would certainly order from the company again.
Always found this product great for our Maine Coon that suffers badly from IBS. Has been on this food for 9 years and still going strong.
Always like to use this for litter tray as it is the most successful one for 4 cats.
Product spot on as buy this all the time for my dogs and it was a good deal from pet express. Delivery far longer than I expected compared to other places i have ordered from even after ringing to chase.
The product arrived well packaged. It looks cool and fab. The hamster is inquisitive and unsure, but starting to spend more time in it after a few days. Great.
After trailiing around trying to find a solution to my broken components. I found this website that resolved my issues and saved me great expense in purchasing a new cage. Well done.
Love it and so does our dog! From the moment it was unpackaged our Border Collie has played with this and has not destroyed it so far! Good to handle and throw and much better than some of the sticks he has brought us. Brilliant service from Pet Express. Thank you.
wonderful toy. tough enough to withstand a tug of war between two large dogs, flexible enough to put in your pocket, endless hours of fun and easier to send a reasonable distance than a tennis ball. couldnt find a better toy to entertain the flat coats.
My bunnies love these, they're the 1st thing they head for at breakfast! The pet express is great, fast, efficient,very reasonable, I highly recommend both.
my rabbits love this food it looks so tasty dried dandilons n lots more very good food for rabbits got all vits n minerals your rabbit needs a must for all rabbit keepers
very large cage got one for my tropical tortoises and one for my mini lop bunnie good for rabbit as no mess as with wire ones straw goes everywhere also much warmer for my bunnie than a wire cage
got this for my tortoises good value for money n lovely moist bark nice small flakes as my tortoises are only babies
Hi Pet Express- This is my first order with your company and rest assured it will not be my last. I am really pleased with the product aswell as the overall service, both being excellent. regards, Shaun harker.
Fantastic product. Packaged very well and good delivery times. In all very happy and will order again.
