As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Bought this toy to entertain my budgie, it does the job, and is fun to watch. The whole order and delivery was fantastic. Highly recommended.
I bought two of these to go in my outside pen. I foster cats for a charity and these are ideal for the cats that like to be outside rather than in the shelter.
Purchased 2 of these (1 pink, 1 blue) They are quite fiddly to build, especially the door but seem fairly sturdy and look good.the top is excellent for getting reluctant cats in and out.
Not the first time I have used Pet Express and am still very happy with their really prompt service and competitive price. My dog loves this Pero food. She has it twice a day (soaked) for her meals and also dry as treats. Can't fault the delivery either.
Slight delay with delivery but was kept informed by email and text with progress reports so not an issue. Product is excellent quality - everything it says on the tin (or cat kennel in this case). Our cat Molly loves it and seems very proud of her new external des res!
Very pleased with the KatDen, it is a nice size and very easy to clean. A great idea for a cat that is not so keen coming indoors during the winter months. Would also recommend purchasing the self heating pad alongside.
This was delivered really quickly and in accordance with instructions left. It fits perfectly into the cat den. I would recommend buying a spare one so you can wash it without stressing about it drying out properly as it's very thick so takes a while to dry. I use it for a stray cat that has been hanging round my garden and within a minute of me putting it in he was in there snuggled up.
I am pleased with my cat houses and the cats seem to like them to.
I can't believe how quickly this item was delivered. Ordered in the afternoon and arrived the very next morning!! The kennel is just the job and my cat LOVES it, he's hardly out of it!!
This harness looks much better than in the photo - suits my fawn Frenchie beautifully! Good quality, strong product and easily adjustable for a good fit so I feel my rapidly growing puppy is secure when we're out walking. First order from the Pet Express, harness was received quickly and very well packaged. Great communication, pleasure to buy from - I will be back! Thank you :) PS Excellent price too
The Cat Mate Microchip cat flap is excellent, was worried it might not pick up microchip on our cat, but it does and after a bit of hesitency getting him to go through it, he loves it. Would definitely recommend this cat flat which came very promptly, with lots of emails to let us know the progress of the order. Would definitely use Pet Express again. Excellent goods and excellent service.
The Barley Straw that I acquired from Pet Express is of excellent quality and helps create a good balance of the water in my pond.
Great price for a collar and lead for puppy training. Customer service was really good as wrong colour sent originally, but error sorted immediately when contacted.
Loved the fact that this reflects the light so glows at night. Gives off a delicate silver glow
Very neat, light and tidy. Fits into space on patio.
ordered cat house on a Thursdsay afternoon and it was delivered on the Monday. The cat loves it and so do we as it keeps the cat dry and warm
Very good price very fast delivery would recommend this project u have done a great job pet express
Very good price very fast delivery would recommend this project u have done a great job pet express
This was my first order and it arrived promptly. I cannot report on whether it's popular yet as I bought this for my daughter's cat as he is out all day in all weather's. He is with me at the moment and has shown no interest unless I throw treats in! It is well made so would definitely recommend it.
My Dalmatian had begun to suffer from itchy skin, but the problem has almost completely gone since switching to Arden Grange Lamb and Rice. She loves it, and I enjoy Pet Express low prices, and fantastic delivery - the free next day delivery is probably the main reason that I keep coming back.
Great product, looks good, lightweight but very well made, cat went straight in!
Lovely cat shelter, well made and cosy. Light weight to carry but also substantial. I'm sure my 2 cats will use this outside a lot, once the colder weather comes :)
great for dogs on the go. Great customer care, delivery and text service.
great for dogs on the go. Great customer care, deliveryand text service.
Doors are very secure on this hamster ball and rolls well as my hamster can't crash into things as fast as she would with a complete circular ball.
Sturdy, good length and allows you to clip your dog up without having to take the lead off of them. The hand grip section near the clip end allows you to have your dog on a short lead and have full control.
i needed a fish tank of a certin size and lenght and this one is the only one i found that came in the size i need at a very good price
