As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Bought this as we were taking the shed ( where our cat normally takes shelter) out of the garden to make way for an extension. He went straight into the kennel and has made the transition much less stressful for him
Excellent product as advertised. Good customer service. Arrived on time and well packaged.
Excellent product as advertised. Good customer service. Arrived on time and well packaged.
The product was great but the delivery was 48 hours and had I bought a smaller amount which is what i wanted I would have had to pay the delivery charge
For a dog that likes yo vary their sleeping position from a curled ball, to stretching out, sleeping upside down with their legs all over the place this bed is perfect. Plenty of room, with high sides to support their body when snoring upside down, and easy to keep presentable muddy as paw marks wipe up quickly so you can keep looking good too!
Good value for money prompt delivery and pup is handling the switch over well.
I have dealt with Pet Express before and always found them to be reliable with first class goods
Although a Labrador will eat anything, I feel better giving him this. Hope it will help with his joints in later life, certainly helps stop flabby woof woofs and nasty smells. :) Great prices and fast delivery from pet express as well
I chose to use Pet Express initially as their prices were very competitive, with my previous online supplier. The delivery was as promised with an update on the day as to within an hour the products would be delivered. I had forgotten about the Frisbee freeby, which was an added bonus. Thank you and hope to use you again in the future.
I purchased this for a cat we look after outside, I have another cat (ex feral ) that lives inside but not possible to have them living together. After 15min of receiving the kennel Tigga was in and curled up fast asleep. It's plenty big enough and he's a big cat. Also it is well made and pleasant to look at. I give 5 stars, but I'm sure Tigga would give 10. So glad I purchased this for him.
First time I've shopped with Pet Express and I'm impressed. The cat kennel and self heating pad are just as advertised and were delivered quickly. Would definitely recommend.
This wicker dog bed is fantastic I would recommend it to anyone. Well made exceptional quality and the price is far less than anywhere else I have looked. The bedding is also excellent quality. My dog just loves it.
Delivery within 25 hours - brilliant. Free frizbee enclosed too! Fed up with being dragged along the road called for trying this product. She doesn't like it and does try to get it off but improving each day. Nearly a pleasure to go out for a walk!
Better than expected. Really sturdy, offering excellent shelter with the covered entrance, and my cat took to it straight away. I bought the package that includes the self-heating mat which I think has encouraged him to use the kennel more. While he has a cat flap into the house and home luxuries at his disposal he is very much an outdoor cat. I've placed the kennel off the ground which suits the general preference of cats, to be elevated and away from 'predators'. The kennel was easy enough to lift, to do this. All in all a great product. If you want to make sure your cat has somewhere safe and warm to shelter then this product will give you peace of mind. The service from petexpress was excellent. Regular updates on delivery and the kennel arrived when they said it would.
My dogs love this food,they always eat it with much gusto,and its good value for money
Collar was received promptly and excellent quality
I was recommended this by my dog walker last year when bonfire night seemed to start early in the year and never ended! It certainly seemed to calm the dogs down, they love the taste too. I pour it over their dry food and they wolf it down.
The edible bunny tunnel arrived quickly and my bunnies are delighted with it. It's nice and crunchy so great for their teeth and stops them eating the furniture (they are house rabbits!). The only disappointing thing was that when the tunnel arrived it had split completely in half lengthwise so doesn't actually work as a tunnel. Apart from that, all good.
Needed transpprtation boxes for budgies , these were ideal. Delivered promptly, easy to make up. Slightly more flimsy that was expecting but did the job adequately. Able to use again so added bonus. Good product for the money.
Have been using this dog food for some years for our lurcher. Although it is a complete food, we mix it with a bit of cooked mince or other meat for variety and flavour. Many people comment on the glossy coat of our dog, which is short haired. When we occasionally run out of Wilson's dog meal and have to use something else, there is a noticeable disimprovement in the appearance of the dog's coat. Highly recommended. Could have been despatched more quickly by Pet Express.
Excellent service, quick and easy to use. I would recommend them to anyone.
I needed to replace an old collar of the same type and this one suited my dog perfectly as it allows me to see any changes to the neck area of my dog and allows air to freely circulate.
great price and turned up on time,what more can you ask for
This is perfect for all Herbivores when you can't get fresh grass. My pigs squeak for it - they Love it.
