As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Just what it said on the tin and at a very good price too, sadly one was broken on arrival, but excellent service I rang and another was immediately sent out (arrived the next day). Very quick deliveries x 2 and fantastic team on the phone, thank you! Will buy from here again :)
The Budgie liked it, but was sad there was no fruit stick that we ordered to go with it.
This item is brilliant for us to train our rescue dog... It gives enough length on the lead for the dog to feel he has more freedom.. It is very strong and flexible
This snuggle pup is a fab idea super soft decent size and brilliantly noticeable heartbeat I would happily snuggle with it myself
Great dog food. The best we have ever tried for our two Labradors. Why haven't we given them this sooner I don't know 5*
Very pleased with the coats. Seller very helpful prompt. Recommend the company.
Great add on but does require an amount of extra room outside the cage unless you buy additional funnels to allow the wheel to be brought closer to the cage. But overall great add, our robo dwarf hamsters seem to use it a lot so must be good, if only they could talk. And the extra space inside by removing the internal wheel is a bonus.
So pleased with this item. Will hopefully help my puppy settle in when he comes home in January. ordered on recommendation from the breeder.
It has six portholes, thus giving feeding stations for six birds at a time. I usually have some 20 fighting for spaces so have two of these seed feeders on the go. It was delivered speedily and adequately packaged in bubble wrap alone.
this seems to be more absorbant than plain paper shreddings although i do mix it with paper. my wee rat loves this bedding
I always use this food for my 2 labs it's great food & also great delivery
Really appreciate this service, always fast and efficient. Being able to have dog food in bulk is a money and time saver the free items are not usually suitable for my very large dog but go to Woodside so are put to go use. My dog loves the delivery man coming!
first time I have ordered from this site, good service and delivery. Only thing was had to order larger size then suggested for my Westie.
Unfortunately the Bracco dog carrier was too small to fit both my dogs in comfortably. However I was impressed with how quickly the item arrived and the quality was fantastic. I had to call the team about sending the item back and they were very understanding and helpful.
These jackets are great. We've had the previous style and loved them. They keep out the rain and keep my doggies warm. Sooo fashionable too.
I will buy from Pet Express again. Reasonable prices and a quick delivery.
Just wanted to say how impressed I am by Pet Express customer service. We were sent the wrong product but Pet Express resolved the problem so efficiently and quickly, arranging for the courier to pick up the wrong product and provide us with the right goods so seamlessly! Fantastic, thank you Pet Express!
First class service. Thank You. As described, delivery perfect and on time, kept informed, what more can I say. Always use The Pet Express since I found them. Superb.
Since a stray cat adopted our yard we have worried about how he would cope with winter arriving, and had put out a cat kabin for him which unfortunately kept letting in water. We came across this by accident and having read the reviews thought it would be worth a look and have to say it is brilliant ! It has stayed dry and he loves it ( he won't come in our house no matter what the weather and is very happy staying outside )
Good quality food for my Blue Fronted Amazon and Goffins Cockatoo. Arrived very quickly.
After searching for many weeks and been let down but bad advertisement by other companies I found pet express, absolutely perfect, my two westie soldiers eventually got their new beds, service was fantastic with pet express, ordered on Friday any they arrived within 48 working hours, I also had emails as to when the deliveries were going to be so I could arrange my day. Thanks pet express great service
Thanks Pet Express, good communication, delivered on time, competitive pricing
Have bought this item for many years and saves on expensive vet bills to clean the dogs teeth.
Tried lots of different dog foods, all top quality. My Labrador has sensitive stomach and had no problems since he has been on Labrador life. Pet express prices are fantastic and speedy delivery. Couldn't ask for anything more.
