As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
e were advised to change our Labrador's food to this brand after he suffered repeated bouts of diarrhoea. Have not looked back. Problem solved ! He loves this food. Good quality, packaging and variety. Delivery was fast and well packaged. Easy to navigate web page too. Very pleased & would recommend.
We were advised to change our Labrador's food to this brand after he suffered repeated bouts of diarrhoea. Have not looked back. Problem solved ! He loves this food. Good quality, packaging and variety. Delivery was fast and well packaged. Easy to navigate web page too. Very pleased & would recommend.
My 2 year old Labrador loves this toy ! We didn't think it would last a week but it is still going (minus it's squeak). Quite small and soft. Good delivery, quality and packaging. "Free" blanket was much smaller than expected but it was free so can't complain !
We've two Sharpei (I know!) which can be very susceptible to allergies, skin issues etc. Both have just turned one and it was time for their first adult food. Until now they have been on Royal Canin which was the vet's recommendation although I've not been overly impressed (wet stools for the dogs, full of fillers etc). Did some research and a lot of people seemed to suggest AATU was the the best of the dry foods out there so gave it a go. Both love it, has improved their stool and i've a bit more peace of mind. Took one dog (who is more sensitive to be fair) a few weeks to adjust but he wolfs it down now. So far, so good. It is actually hard to get locally (Northern Ireland) and online options can be cut prohibitive so to marks to the Pet Express for decent delivery charge. NB - left similar review for the chicken but same results with both.
We've two Sharpei (I know!) which can be very susceptible to allergies, skin issues etc. Both have just turned one and it was time for their first adult food. Until now they have been on Royal Canin which was the vet's recommendation although I've not been overly impressed (wet stools for the dogs, full of fillers etc). Did some research and a lot of people seemed to suggest AATU was the the best of the dry foods out there so gave it a go. Both love it, has improved their stool and i've a bit more peace of mind. Took one dog (who is more sensitive to be fair) a few weeks to adjust but he wolfs it down now. So far, so good. It is actually hard to get locally (Northern Ireland) and online options can be cut prohibitive so to marks to the Pet Express for decent delivery charge.
The kennel has been a great success with a local stray I give breakfast to each morning. And delivery was incredibly quick.
Our cat loves this. We don't have a cat flap so this keeps her warm and dry when she is stuck outside in the garden. She walked into the Katden as soon as she saw it. And once we put the self heating pad in we didn't see her for hours! Swift delivery and great communication from customer services by email even on a Sunday.
Ordered first coat online, unfortunately too large, ordered smaller one over the telephone. Service on both occasions excellent, no problem returning first purchase. Second coat perfect fit, very pleased with the product, well made and designed. Archie very pleased with his new coat!
Delivery and service were excellent. The mattress and liner fit like a dream and my cats are very pleased.
My dog loves this and it has everything he needs and contains only human grade ingredients.
Did wonder if this would be okay and delighted to say has been very good. Cat loves it to keep him warm.
First time I have ordered from this site. The coat is indeed very stylish, and my cockapoo has received many compliments whilst out wearing it.
Website easy to use.Kept informed about order status. Pleased with product,which is well made and as described.
This is the second one of these leads I have had. They are well made and sturdy and the pattern is a bit different to other leads. I have the collar to match. Would recommend.
Very satisfied with the service, easy to order, well packed and arrived promptly.
Rather expensive but much better for your dog as it is more meat and less cereal
We started buying this due to one of our dogs starting to develop artritis and it does seem to help with her movement. I would have no issues in recommending this to anyone
Good bowl slowed her down alot I would recommend it for fast eating dogs
Very quickly delivered. It arrived the next day. Our cat is very timid and has always lived outside. He has taken a while to use the kennel but we have seen him occasionally in it which is good news for us. He doesn't like to stay/hide in any one place too often or for too long but now he does have another choice of hideaway. We hope he has the sense to use it if the weather is bad and we are out.
Have been looking for a good slip lead for my staffie for some time and wanted a KJK role works lead after reading good reviews. The lead is excellent, soft on the hands and Molly's neck but strong and light. Very competitive price and reasonable postage charges. Very easy website to navigate. Arrived within a couple of days and kept well informed of progress of order. Was great too find a local supplier and would use again. Thoroughly recommended.
Item received quickly and as expected. It is very quiet - the motor makes less noise then the bubbling of the water. Very happy
product as decribed well packaged came very quickly and seller even included two free balls for dog to play with thank you
No fuss with ordering this item, swans like too,good delivery time and came in time,would buy again from this company and also get this feed again.
Easy online ordering. Updates on stock & delivery. Fast response to email. Product as described. Would use site again
I have a pure bread Siberian Husky like with most pure breeds she has a few issues. - skin allergey related to gluten intollerence - She can be a very fussy eater - in the past very hyper when given sugary foods like bakers In the past I have tired everything from Bakers and pedigree to Arden grange but nothing worked. I switched to symply about 3 years ago and never looked back. She looks forward to meals and never itches. Seriously the BEST FOOD ON THE MARKET. if your dog has allergys try this FIRST
