As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very pleased with the collar on the whole. The only thing that's not great is the bell,bit quiet. 5 stars otherwise.
This seems to be a good quality product. However, my border terrier is terrified of it and I can't hold her still to use it. I've managed to do one claw in almost a week and it made the claw ragged. Good quality product it might well be, but in my case it seems like it could have been a waste of money nevertheless...
First time i have bought from "thepetexpress",the delivery was very fast,l bought the kannon for my wife she was complaining about her shoulder hurting from throwing a ball for her dog plus bending down to pick it up. But this k9 kannon has solved the problem it may not go as far as i can throw it but it does go as far or a bit further than the wife can throw it.and the dog gets more of a run because there is no shoulder pain. It may seem expensive but worth it to have my wife pain free. John (72)
I have used this litter for 14 years and on the odd occasion have tried other litters, none of them are a patch on this, and i always return to this litter very quickly. I have 3 cats, and a large covered litter box, i clean the box once a day, this litter clumps very well and removes all smells, so only the used litter is removed and replaced with fresh. This is heavy litter, and comes in 2 fragrances, Lavender and Baby Powder, i have used both, and you only smell the fragrance when you are moving the litter to clean it. I have seen other reviews on this litter over the years and think maybe it is not being used the way it is intended, when you first decide to change to this litter it is advisable to buy 2 bags because this litter needs to have approx 4 inches of depth in the box, so you will use a lot of the first bag the first time you use it, but once you have that depth you just replace the same amount that has been removed from cleaning the box, so it is very economical. My home NEVER has cat smells, this litter is worth every penny even though it is costlier than others. I love it, and so do my cats.
Great product at a good price. Will come back again
Great product at a good price. Will come back again
Great product at a good price. Will come back again
Price was very good, ordering was so simple, plus arrived a day early, Well Done.
I have a British bulldog & tried many harness which all ways rub under arms This one was perfect leaving freedom of movement with no rubbing Moreover it's simple quick to put on Service quick & kept informed of deliver to the hour which is great for me Prices are reasonable
My dog loves this, never give her anything else, she had digestion problems when we took her in, but not since she's been on this.
Although expensive the quality of the product is top drawer. There is no waste as fussy eaters eat with vigour and lick the bowl round afterwards. My three pointers look fabulous even in the middle of winter they have a shinny coat.
So pleased to find this product on-line as I could only get it from 1 shop in our area and it wasn't always in stock there!!It was also cheaper and delivered (for free) to my door!!!! Brilliant!!
Great product and fast delivery, very pleased.
Thanks for your excellent prompt services this was my first order with you and I'm very pleased with how smoothly it went.
My 2 Labs love this food & I like the way you send me a reorder email it makes it so easy to reorder & the delivery is so quick I also love the free gift well done pet express
It was very well packed and arrived quickly and in good condition This was the 1st tine of using you and will use you again
Very good service, our dog has been eating this meat for quite a while now and is pretty much the only thing he eats. More flavours would be good
This is the only type of dry food our dog eats and is not scratching or chewing her feet after the meal!
unfortunately it did'nt fit my scottish terrier but lovely quality suit and a great idea.would buy again for a dog with long legs. superb and service very quick.
These are great for your cats outdoors. Great to clean as they have a drain hole. The bedding is great too that comes with it. My cats have 1 each and they won't share. The other cats in the neighbourhood have been seen using them !! Excellent value for money
Fantastic product, so much easier to grind my dogs nails down than to take him to have them cut too!
Brilliant food for the ducks and geese. Bread being so bad for them, this makes a great food to throw into the water. Can be soaked for 30-40 mins,drain off the water, and take to the pond. ducklings need the food soaked. It doubles in size when soaked, and the ducks just love it. Service from Pet express is great, and prices reasonable. with the free postage option it makes them cheaper than anywhere else.
Really like this kitty house. It fits really nicely in corners and the door and filter do a great job keeping the smell inside.
Excellent product this is my second kennel and can't praise it enough. Well worth it.