As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We have a stray cat that we feed every day, but he has recently taken to sleeping outside in the corner by our kitchen door - possibly because he can no longer get into the farm barn opposite our house. Anyway, we ordered a Kat Den for him; it arrived promptly; and is solid, and well-constructed and designed. We placed it outside our kitchen door and he took to it straight away. He now has a cosy little shelter and seems very content. We're very happy with the product so far.
I put together the puppy calming toy in preparation for bringing my puppy home on Friday and found it very easy to set up and hopefully it will make Katy's first few days in her new home much easier.
Having 2 fussy indoor cats I had to source this product as my usual supplier had increased the price. Searched online and found Pet Express. This is the first time I have used this company. Order dealt with speedily and product arrived within days and was left in the secure place I had requested. Would definitely use this company again and would also recommend this company without hesitation.
excellent product as described. First class delivery, came in just a few days of order. Our cat hasn't been in as yet but he always takes his time.
Fantastic value and quick delivery, very happy with the entire process. Thank you
This product is very good and our male budgie took to it well. Postage from this company is however excessive and I wouldn't recommend buying from them due to this.
An excellent dog food with no additives at a very good price. The dogs always eat it easily. their coats shine and they look healthy.
We have used this before & it is always very good your service was also very good
Bought for the first time off this website and it was fantastic . Kept up to date on my order and was a super fast dispatch . Will be using again .
good price, easy transaction online & superfast delivery
bought this item to replace old cat flap easy fit and easy to program plus keeps the draft out would recommend
I have ordered this food as I have a litter of Labrador puppies and have recommended the food to all ten owners is there any chance that I can get puppy packs to promote the food. and where I get it from
Very impressed with the speed of service from confirmation of order to delivery. The company certainly lives up to it's name. The item itself matches the on-line description very well. Our 'pet' feral cat can't believe her luck! Only slight concern is that the den is quite light in weight and may get blown about in windy weather. Time will tell!
Found the Canagan for a really good price and the delivery was extremely quick, really pleased.
We recently adopted a homeless lop eared dwarf rabbit and was given a bag of your product, Blueberry Warren Rabbit Feed which 'Barnabas' had been solely fed on. Nearing the end of the bag I easily found your website online and ordered a new supply. It arrived very quickly and saved the day as far as Barnabas was concerned - his feeding regime was uninterrupted! Thank you.
The Heated Pet Pad is perfect for my needs with three brand new puppies in our home. It gives just the right amount of heat to allow the puppies to maintain their temperature and yet it is not too hot for their mother. Pet Express gave a very personal service and delivered the item the very next day. I highly recommend this business.
Fast delivery, great price and great product - bought 2 for 2 Chihuahuas who inhale a feed in 20 seconds! Using the slow feeder they took 5mins 17secs, although a lot of dry food around the floor from one of them. Practise will sort that out!
Great service great delivery times great price and a free gift both times ive used them
Delighted to find these on Pet Express website. They are refills for a Nylabone chew that is brilliant for puppies. These little biscuit bones are inserted into a blue Nylabone chew. There are four little holes which you then fill with water and put it in the freezer. This is a great idea for teething puppies. My wee cocker loves them. I couldn't find the refills anywhere but Pet Express came to my rescue and the price was reasonable too so I bought two packs. I'll buy these again from here!
I wish I could curl up in it. Absolute efficiency from Pet Express.
Excellent service each time and my dogs just love there new food. Putting them on food designed for them has had an excellent result. Would not go back now
Order arrived promptly in good condition. The dogs like them. Thank you.
My Order arrived promptly and in good condition. dogs like them.thank you.
Ordered this brilliant coat for my 9 year old yorkiepoo In purple and she looks georgeous. Already have same coat in blue which she has had for five years and it is still going strong. Very warm with thermal detachable lining. Very snug. Would highly recommend.
Had the same bowl in red for my other cat and now our kitten has grown up I decided to purchase the same bowl for her in a different colour. They are hard wearing bowls and the cats like to rest their feet on the fishes tail to drink water. Holds enough dried cat food and water for 1 day.Cats love it and so do we.
