As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
It was exactly as advertised and done the job I wanted. Delivery was good and on time. I was kept updated re delivery
I was shocked at how small this is given the price. However my outdoor cat went straight in it & hardly comes out! If she's happy then I'm happy..would say buy it...on Maggies recommendation!
Quick, easy buying process, delivery so quick I had to delay it by a day (great to be able to do this easily online with delivery partner), and cheapest price anywhere!!
Usually have Hollings, this is just the same and saved me money, will buy again,
An excellent value for money with a speedy delivery. I will be a customer again.
Exactly the product I ordered delivered as per instructions. Excellent service. Well done Pet Express.
Very prompt response from the point of sale to delivery. Would definitely recommend your service!
hi very happy with product my cat loves it item came in good time and in perfect condition many thanks for excellent service
This our second order and both have been delivered next day, as promised.
Strong, well made and does what it says. A very good buy for the price paid. I would recommend this product
Excellent service. Fast free delivery. The best price online. This was my first order, I will be back every month for my dog food nowI know what a great experience I've had, and probably lots of other items too!
This is great food I've always used it & this service is very good I also have a repeat order sent me well done Pet Express
hi first time used Pet express purchased more than one product good price fast delivery all in all great service. Thanks will shop again Alam.
Excellent product! Does what it says and slows down the eating whilst providing a stimulating challenge for your dog. My dog loves this!
This product is a great development of the hot water bottle and clock idea. Our puppy loves to sleep with/on the toy and stays calm and relaxed.
The pigeons are looking lovely and very content on this food.
Thank you for speedy delivery and I have saved a lot of money by ordering like this. It is worth it thank you
I use Pet Express regularly and have always been very pleased with their exceptional service. They always keep you well informed of the status/delivery of your order. Would definitely recommend them.
Nice product - ideal for the space available in the garden
We purchased this ball before but had difficulty sourcing a replacement. Really pleased with price, delivery and communications. Thank you, would recommend you to friends and family
These look so good and are very practical. I bought one each for 2 new kittens, but at the moment they are able to sleep together in one. They settled straight in and seem to find it very cosy. Delivery was very quick and although 2 different cushions arrived, a matching one was dispatched immediately I rang customer services and I was able to swap them the following day. Very pleased.
Best price on the Web and free delivery.No complaints here.slight problem with delivery but a quick phone call and the issue was quickly sorted and swiftly dispatched.Highly recommended.
