As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15849 customers
Happy
17th April 2016

Very happy with the product and the quick delivery.

Anne
Expensive
17th April 2016

This food was recommended to me got my 2 GSD's. Suppliers are a little limited and the cost of the food is very high.

stokered
Dog bed
14th April 2016

Great for the money, Hardy material perfect size and brilliant quick delivery.

Natalie
mr snugs cat shelter
12th April 2016

have bought three of the shelters great value could not make them yourself at the price

cat shelter
Great quality
12th April 2016

I have been buying this hay for a while now and my rabbit loves it. I like that it specifies no pesticides were used on the fields when it was growing. Occasionally you even get some natural toys inside, such as a small stick to play with!

Kirsty
Not just for cats!
12th April 2016

I use this for my rabbit and it's great. It absorbs odours and is easily removed from the cage when soiled.

Kirsty
Everything your puppy needs
12th April 2016

This is great as it has all that you need to start with when getting a puppy except the food, ordering and delivery where great.

Jacksmum
2 in 1 dog coat
12th April 2016

Bought a 10" & 12" coat for my little Yorkie/Maltese crossbreeds & the size was a true fit. Really good quality & the blue looked great. The detachable inner fleece cannot be worn seperately which would have been useful but they will be very warm inside the outer coat when we get the colder weather and the outer coat is great for a lighter layer or rainy days. The soft chest plate under strap holds the coat in place unlike other under belly fastenings that can make the coat slip to the side on the smaller dogs. Really pleased with this excellent product & choice of colours is fantastic.

N Cornish
Aatu dog food.
11th April 2016

Excellent value for money. Fast delivery. Will use again.

Cath
The best
11th April 2016

Best dog food on the market. My 3 dogs have different requirements and they ALL love this and it satisfies them. Long delivery time with pet express though.

Deb Evans
Pero dog food
10th April 2016

Good price, VERY speedy delivery.

jf
Dry Dog Food
10th April 2016

Excellent f your dog has a skin issue.

8puppy8
Good quality
10th April 2016

The lead recoils more easily than the band type and the lock button is easy to operate. My husband has large hands and he finds there is enough room for him to grip the handle. I purchased the medium pink and medium blue leads.

Poohbea1
Excellent treats
10th April 2016

Our two Westies love these treats and the fact they are hypoallergenic means that they can have them. Arden Grange products are fantastic for them as a different product caused them to have an allergic reaction.

Poohbea1
Tasty Bones
09th April 2016

We have been looking for this product for a long time and been unable to find it until now. We are so pleased we have found you because our dogs can now have clean teeth again.

Dog Bones
Sturdy and practical - looks good too.......
07th April 2016

I am really pleased with the item. It is very sturdy, practical for cleaning and looks good in my garden. My cats have taken to it very well.

Jane - Hampshire
speedy delivery
07th April 2016

very happy with this supplier, sent my order really quickly and product was as described.

vintage
Excellent product
07th April 2016

Arrived well-wrapped to avoid any damage to product. Initially found clips a little difficult to attach but once done felt it was a well-designed sturdy product. Our cat approves also! ^..^

Lou Lou's Servant
first order
07th April 2016

very pleased,great service & good valve,will use again

mrs owen
Excellent
05th April 2016

Delighted with the product. Quick delivery. Thank you

Betty
very good pet pad/bed
05th April 2016

very pleased overall with this. Well made and effective.

sandra
very good pet pad/bed
05th April 2016

very pleased overall with this. Well made and effective.

sandra
excellent kennel/shelter
05th April 2016

Very pleased with this overall. Really good design, good size, made of strong material that should be durable. We had a very similar one a few years ago, it is kept outdoors and it is still in very good condition. Have not found many similar items from other retailers.

sandra
Cat Litter
05th April 2016

Excellent price and service

Steve
Excellent
05th April 2016

Both product and service cannot be faulted, will definitely recommend.

Anonymous
Complete dry food
05th April 2016

Excellent product my staffy loves it since she has been on this for 4 weeks her coat is so shiny and very soft,her no2's are easier to clean up and less frequent and she has more muscle tone now highly recommend.

Holdaway
Excellent to help with pulling dogs
02nd April 2016

This is my third rock lead, the first got chewed by puppy, the second sheered off but they're so good i have ordered another. It is like having your dog on a bungee at first but you soon adapt to using it. It takes a lot of the shock out of a sudden jerk or pull which is you've a bad back is ideal. It also has a handle near the base which is excellent for close control, road crossing etc. Delivery was pretty prompt and service good when I rang with a query.

Merlin's Mistress
Reviews