As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15849 customers
Super duper
20th July 2016

Item arrived very quickly. It's well built and the green fits in well with our slightly wild garden. Our fat cat Toby fits into it no problem! Fantastic product

Kathryn
Absalute heaven
19th July 2016

My dog would constantly bark in the garden at anything even flies, it was annoying me so much I had to keep getting him in and closing the backdoor. (Which I love to have open when I'm in the kitchen) so I went online, found loads of great reviews about this collar. I must admit, when it came I was a bit worried about using it, but it had to be done. Omg, I watched in anticipation and after just two barks, silence, WOW. So back door now open, dog in garden and he is still chasing flies etc and playing with his toys but without the barking. He does not associate the collar negatively when I put it on. I only put it on him for a few hours then I keep him collar free, I also don't have the collar too tight because the weight of the device on the collar keeps it in place. Brilliant device, safe, easy to use and would definitely recommend to anyone with the same problem.

VERY HAPPY CUSTOMER
Clear of fleas
15th July 2016

This was my first order. I was delighted with the ease of ordering and the prompt delivery.

tinsel
Good Service
12th July 2016

Item as described and fits well see picture (green ends). Well packaged, informative emails and speedy delivery. 10/10

Anna
perfect
11th July 2016

the spray is just the one I was expected,it is perfect.

debark spray
Dog guard
10th July 2016

It's well worth the money I was very surprised the quality of the dog guard and easy to fit

Sarah
Good quality food
07th July 2016

This is good quality human grade dry dog food that my dog really loves with the added bonus of being a reasonable price.

Womble
Bird Bath
06th July 2016

Exactly what I wanted, fits the bill perfectly

John B
Happy Dog
04th July 2016

This dog food is good qaulity , I've had trouble with my dog scratching a lot ,I've tried various brands ,but not found one that suited ,and one we could afford , when you buy on line ,it works out cheeper ,which is a massive help , my dogs scratching has reduce a lot ,the staff at sidwell street Exeter recommended this food to me and explain to give it a month before I would notice any difference with my dogs scathing , and yes around a month later a much better ,happier dog ,when I order it will normally take 48 hours for the item to be deliver after despatch ,so I make sure I'm home to receive the package , which was well pack in a large box ,and included a toy and treats for the dog ,who was very happy to receive his post that day , would recommend this dog food and buy on line v, works well , however the staff at the arks pet shops in Exeter are always happy to help

Alfie
Excellent product
04th July 2016

Excellent product, very good quality. We also got a free chew which went down very well! Very impressed with The Pet Express.

Viv Dyas
Clean 'N' Tidy Everyday Clumping Cat Litter
04th July 2016

They like it, we like it. Easy to use, easy to clean. No waste.

MoakesArt
Cat Snug
29th June 2016

We have a neighbour who's cat lives in our garden. She fell ill and has been in hospital for 2 months. We have been feeding Storm and hevis borderline ferrel. So we bought this cat house for the bad weather days. Heblikes it. Only addition I'd recommend is to run some copper tape around the entrance porch to keep the slugs out.

Od75
Too good
28th June 2016

These blocks are very good the only problem is the birds are devouring them in no time

kerridge
Great
28th June 2016

I bought this item to feed the Robin's on my allotment now I am getting lots of different birds visiting

kerridge
Brilliant
27th June 2016

I was extremely impressed by all of the service I had. It was quick and easy to order the feed. The speed of the delivery was great and I was so impressed by the delivery driver who on discovering I wasn't home and hadn't left any further instructions left the package in a safe dry place for me so that I didn't have to try to collect it anywhere. (It was very heavy). Thank you.

Ninja
2nd purchase, service as good as 1st time -excellent
27th June 2016

Fast and efficient and a great price.

Sarah
pigeons love it
25th June 2016

Very pleased with quality value and service

Tina Shaw
Bird Feeder
21st June 2016

This was a replacement for a same design feeder; the previous one lasted about 5 years, but being outdoors all the time the sun & the elements makes the plastic brittle and prone to damage. 5 years is a good life-span for a plastic feeder, which is why I've purchased another one: waterproof, (keeping the contents dry), sturdy strong plastic and easy to clean. Will purchase again when needed.

Robert
Fantastic
21st June 2016

Great service and accurate delivery and the dogs (4)loved the freebies Will be buying our simply dog food from here all the time Thank you x

Carole
The Best
20th June 2016

First class

Sonny
The Best
20th June 2016

First class

Sonny
Wonderful product
15th June 2016

This is the second time i've bought the cat cabin, first time from Amazon. I'm a volunteer with a cat rescue group and we provide outdoor accommodation for feral cats. In the past we have used wooden kennels but they rot with time. This cabin is ideal for the job, completely weatherproof. Important features are the overhang at the entrance and the raised floor panel. I was impressed with the fast and efficient service from this company. I will need more in the future so i'll stick with Pet Express. Sounds obvious but If you are using this cabin please remember to place it with the doorway facing something solid, like a wall or a shed to keep out the wind and leaves.

Johnstone Cat Rescue
great service
14th June 2016

First time using this company was very impressed with the value and delivery service will definitely use again

smithy
first time buyervery satisfied with product ordered
13th June 2016

Would definitely recommend you to a friend, and certainly would rder from you again.ps also very surprised at the fast delivery. Thak you .

archie
Good Service
13th June 2016

Ordered food online. I was kept up to date when order was ready for shipping and then when to be delivered by email. Very fast and efficient service.

Alison
cat house
09th June 2016

Exactly as described, the magnets on cat flap are very strong which works as both advantage and disadvantage, very good for keeping the house nice and snug and dry but the cat couldn't open the door from inside as he found it all to heavy to open, even removed all magnets,we removed the whole cat flap in the end,Other cats night be fine with it though. All in all a fantastic buy and well worth the money.

Emily
Good value speedy delivery
06th June 2016

One of the best foods we have tried for our dogs with very sensitive stomachs. Delivered within two days of ordering and no postage and a lot cheaper than if we had gone out to a local supplier!!

Doggydelicious
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