As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
quick delivery, fit length wise is good although fitting straps could be a little longer overall good quality would recommend
What a beautiful little harness for puppy & do well made. Amazing value for money
Great item. Really good size as both my cats fit inside without aprovlem. Sturdy, looks nice and really good value for money.
I have been looking for some cat dishes and thought I had found what I was looking for with Pet Express.the size was stated as 13.5 cms. But this referred to the outer base measurement and they were therefore too small . I have several old cats who find this size of bowl too uncomfortable and prefer a wider dish. So unfortunately I had to return them .. They were delivered in reasonable time and were quite a good quality, but I had to pay the return cost which made it an expensive shop, despite no product in the end. I do expect free returns when I buy online and so will not use this website again. I cannot comment on refund as there has not been time.
I am extremely pleased with Pet Express. Very fast and efficient delivery. My Guinea pigs love this food. 10/10!!!!
This is the first time I have used this company ,and found that the price if there products is very good and free gift for our pet A1 Will use again Dave
Does everything as described on the tin.
We have a 15 year old cat that has moved to my front garden , he is happy and does not want to go home , the kennel we had for him was broken by the fox jumping on it looking for the scraps of cat food Charlie leaves , it's not a lot , so I looked for a new kennel for poor Charlie He flipped when I put it out for him and took the other kennel away , I think he thought I was kicking him out 2 hours later he was snoring away warm and dry and with all the bad weather that was a relief I am so pleased with the kennel I will be buying more for my cats
Mr snugs cat kennel is brilliant for cats who would rather be outside cat was a little disappointed when it arrived as there was no flap on the door way like I expected. Maybe for £59.99 you should include one.
Delivered quickly and loved by our cat. Great design. Has played with it constantly since Christmas day. Best cat Christmas present ever!
This cat house is a smashing all in one construction just right for the out door cat or in my case for my cat to use in the cupboard when it wants to hide.
The service was excellent, very quick and I received regular updates on when to expect delivery. I can't fault the product either, but unfortunately haven't managed to get the stray cat for whom I purchased it, to actually go in it yet. Will persevere with this one,
Our German shepherd was rescued as a young puppy. The kennels we rescued him from struggled to find food he liked and so we moved him back onto puppy food to entice him to eat. After 4months we moved him back to adult food. AATU wasn't the first brand we tried however other top end products were upsetting his tummy. Since he is highly sensitive to certain ingredients including chicken :( we decided to give AATU a go. As soon as we opened the bag he came bounding over excited to eat the contents (the first time he has ever responded to food in this way). We started changing him over and to our surprise we've never had a problem with his tummy since. His coat has never been so glossy, he has nice bright eyes, energy when needed and all together is a healthier happier dog. I can't rate AATU high enough! The only draw back is getting your dog used to a smaller amount of food. Because of its high nutrient content you feed less. As our German Shepherd is 43kg and 63inches in length we had to feed more to begin with and then reduce gradually to a 'normal' amount. I will say, it didn't put us off the brand.
I ordered these boxes, perfect for my needs, about lunchtime on Monday and they arrived by teatime on Tuesday . . .this during the last week before Christmas, was well above my expectations for this time of the year. Due to the good value speedy service, I would certainly recommend The Pet Express
Great item really good value for money and the dog loves it! Dispatched very quickly and delivered on time, well packaged wouldn't hesitate to recommend.
Excellent product extremely light and easy to wash.Can be folded down if needed for taking on holidays etc. And our cats love them which is the most important thing. Ordering and delivery very easy and very quick - First Class service
Sadly I have to say I have never had so much fun before in my entire life. The cats had a great time, I had a great time, it's the ideal Christmas present!
I have not tried these myself as they sound gross to my feeble human sensibilities, but my cats seem to love them more than they love bringing live mice and frogs into the house. You'll not be disappointed.
Used for the first time today and was easy to use. I would order again.
Great puppy pads , Smaller than I normally use , But overall great Quality, Well packaged, Fast delivery x
Fantastic value for money, Very fast delivery, Well packaged, Definitely using again x
Quality item, despatched quickly and included a nice soft toy as a bonus. Recommended and will use again â?º
This is another product that we have bought from the 'Nobby' brand and they have all been well made, good quality materials and absolutely fit for purpose.
