As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Bought this for a stray cat who has befriended us but isn't comfortable being indoors. I bought this with the mattress as well as ordering a small self-heating pet pad. It is indeed very snug and the cat has made much use of it. We did remove the door, which is what made him go in, with it also being placed in a sheltered area. I would definitely recommend this as it's neat looking too. We opted for the dark grey as others were out of stock, which would probably not have been my first choice. However, I actually really like it, so that's worked out well.
Something for all pets and wildlife.
Good quality mix of seeds with very little dust, no large seeds sparrows, robins, tits queue up at the feeders for this.
I have used this type of litter for many years, it's clean and odour free and I know it won't harm the planet , my litter trays are cleaned out and washed every day,and I appreciate your prompt service and delivery, thank you ?
Just can’t get these biscuits in any supermarket or most shops online so great that I can get them from Pet express..and in bulk. Our boy will only eat these with the liver in them. Bought 18 boxes. Thanks.
After our guinea pigs refused to eat the latest batch of hay from our usual supplier, we searched the net and found The Pet Express. Excellent service. We'll be back!
Our guinea pigs rejected the hay from their normal source which, from the colour and smell, was probably imported. The description of the Devon Meadow Hay from local farms drew us to purchase this and our guinea pigs have given it a 5* rating. They love it and have asked us to order more when this batch runs out!!
Great service as always also she loves her free toy thank you
good quick service reliable and good products
Wide choice of products. Very happy with my purchases.
Top quality replacement for a ruined inner cushion.
It’s just what we wanted the cat is protected very well from the weather especially rain, the overhang is really good and big enough. Rain has no chance of getting in. The cat bed insert keeps the cat insulated and warm. We just put old towels or cloths on the bottom to stop the cat bring dirt in and mucking the insert. Very good product.
Very good price & quick delivery.
The rabbits seems to enjoys it and the mice love to burrow in it ??????
Glad to see the mice are getting the nutrients they need (plus seeds and veg) which they actually enjoy
The mix has all the basics and their favourites so perfect to mix with their regular pellets ??
Excellent service.
Delivered ahead of time, securely packed, very good product.
I love this! It's bright and lightweight and delivery was good
Very prompt delivery. Product was as promised.
I love this. Its bright and lightweight and delivery was fast
