As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our guinea pigs rejected the hay from their normal source which, from the colour and smell, was probably imported. The description of the Devon Meadow Hay from local farms drew us to purchase this and our guinea pigs have given it a 5* rating. They love it and have asked us to order more when this batch runs out!!
Great service as always also she loves her free toy thank you
good quick service reliable and good products
Wide choice of products. Very happy with my purchases.
Top quality replacement for a ruined inner cushion.
It’s just what we wanted the cat is protected very well from the weather especially rain, the overhang is really good and big enough. Rain has no chance of getting in. The cat bed insert keeps the cat insulated and warm. We just put old towels or cloths on the bottom to stop the cat bring dirt in and mucking the insert. Very good product.
Very good price & quick delivery.
The rabbits seems to enjoys it and the mice love to burrow in it ??????
Glad to see the mice are getting the nutrients they need (plus seeds and veg) which they actually enjoy
The mix has all the basics and their favourites so perfect to mix with their regular pellets ??
Excellent service.
Delivered ahead of time, securely packed, very good product.
I love this! It's bright and lightweight and delivery was good
Very prompt delivery. Product was as promised.
I love this. Its bright and lightweight and delivery was fast
We bought this outdoor cat shelter for a feral cat who has taken to living in our garden. We feed him and are trying to get him used to people but we can't have him in the house because of our other cat. He's taken to this bed and spends a big part of the day there and we know he's dry, warm and safe. A great product for this situation!
The high vis elements on the collar and bell very helpful to keep a check on kitten when she’s outside. Ancol products I’ve found to be very good quality.
My dog can’t get enough of these
Bought as Doggie Christmas Gifts - Can't wait to see them have fun with their new toys!
Very happy with the ordering procedure. Happy with the delivery process.
Just as described. Sturdy, our vet used it straight away
