As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We bought this outdoor cat shelter for a feral cat who has taken to living in our garden. We feed him and are trying to get him used to people but we can't have him in the house because of our other cat. He's taken to this bed and spends a big part of the day there and we know he's dry, warm and safe. A great product for this situation!
The high vis elements on the collar and bell very helpful to keep a check on kitten when she’s outside. Ancol products I’ve found to be very good quality.
My dog can’t get enough of these
Bought as Doggie Christmas Gifts - Can't wait to see them have fun with their new toys!
Very happy with the ordering procedure. Happy with the delivery process.
Just as described. Sturdy, our vet used it straight away
good service fast delivery thanks
Arrived on time - no issues
Brilliant product price and service. Delivery fast and efficient which is exceptional in these very difficult times. Thoroughly recommended supplier
This Nutro dry grain free dog food, suits both of my dogs, particularly my German Shepherd who suffers with colitis.... However it has been difficult to find in regular supply, so I am extremely grateful that The Pet Express stock a variety!
The photo is of the first Katden i bought which my very pampered cat adored from day 1. She spends many an hour in there and even more so now we got a kitten. Unfortunately the kitten started trying to use it which completely cheesed off “miss original”! So a 2nd one has been bought and I have to say this one is even better with an adjustment which has been made to the base which allows for air circulation under the floor which stops damp/condensation. Excellent product, highly recommended. I also recommended this to a cousin who has also bought one which her cat loves too. Very solid construction so doesn’t move in highly winds. Great overhang so it never gets rained in. The bedding is never damp. Perfect place for sleeping snd squirrel watching.
Excellent service, couldn’t have gone any better. Great service, great product plus a free gift! Couldn’t ask for more.
Easy steps to select, pay and receive confirmation of your order. Followed by information on delivery, that is both reliable and true to time!! In short an extremely efficient and painless way to shop for my dogs. Thank you Pet Express.
Quick, efficient and at a good price
Not many animal shops offer a free toy!! Excellent
User friendly website efficient delivery option of free toy-amazing
We have just moved home, my cat Alan is an all nighters and loves being out. Giving him a safe place to sleep not only helped him but gave me peace of mind. Alan was reluctant at first to go into the Katden, we put his blanket from his indoor bed in it and now he is in it every morning when I call him. Great product and to me and Alan worth every penny.
Great customer service.
I've just received my second order of Dog food from The Pet Express and have now signed up for a regular delivery every 4 weeks. Good price, excellent communication, quick delivery and well packaged.
Good product which I was unable to purchase elsewhere,
My Mate Lexi is always playing with it. I dont get a look in so it must be good Woof Woof
Hassle free, delivered on time very pleased
Myself (Maddie) and my mate Lexi love these chews I heard my master said that they were a good price and that he would buy from you again. Thanks Woof, Woof.
