As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I bought this for my daughter's cats to have somewhere snug to go to when outside, they we t i side within minutes of it being opened.
It was due to arrive next day, but the person it was for was out, so I delayed it to next day, really easy to do via we bsite of courier. Fantastic tracking and information on delivery timescale provided.
Bought for my daughter's cats to have a warm snug place outside. They love it and went inside within minutes of opening it.
Great service
Great gift that will be passed on as our dog chews these to pieces
This was again a quick delivery, I had trouble getting this locally, found Pet Express ideal. Now I have a happy healthy dog
This the second order i have received from Pet Express, as before brilliant service
After Charlie contacted us promptly which we appreciated and we reselected Dark grey from those colours available in stock. The delivery was almost on time but came without a free teaser ball as ordered. Considering we settled for a colour we did not want, we were disappointed by the response.
Great service & fast delivery
Good product and great service. Will definitely use again
Quick service, good price and the free toy is a bonus.
Very good for labradors who are prone to weight gain, good for skin and coats .
First rate service good range of products.
This is a really super jacket that fits perfectly. My dog looks very smart and gets lots of compliments!
This is a really great jacket and the first one that fits and stays in place.
I have always fed my collie on Canagan. He is a lively and active boy and seems to thrive on it! People always comment on his coat and vet approves.
My cat loves this food. I am yet to try him on other flavours, but he really likes this one.
Items are always well packaged and delivered efficiently. Thank you.
Our mid-sized dog loves this toy!
Easy to use website, super fast deliver and love the free toys that are added in. Very nice touch!
Trustworthy and far better value than Amazon
Good company will use again
Product as described and received in good condition
