As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
It’s a really nice touch to send a mystery gift with orders over £50. Many thanks Pet express
Prices are the best you’ll find online when you buy in bulk, the pup seems to love the product! I’ll be getting the same deal hopefully next time! Many thanks Pet express
Our dog loves this food - prefers this to others and it is so good for him
Fast and efficient delivery
Prompt delivery even in these difficult times
WE have a number of hedgehogs in our garden, some are resident and some just passing through. They all appear to prefer Mr Johnsons food to any other we have tried with them and we have very little wastage. Lots of happy hedgehogs.
This is the first time l have ordered anything from Pet Express and am very pleased with the service l received. The items were well packaged and my order arrived very quickly, l also appreciated the level of communication from this supplier. Will use again and recommend to friends.
Love them so quickx
my chickens and wild ducks and geese love this , so glad i found some eventually and the service was exellent too .Im ordering more thank you
Arrived quick my cat is happy
Bought the den with the full mattress etc for a feral cat that has adopted us. It is robust and heavier than I expected -great as we are in a very exposed location. It is now in the garden awaiting its resident. I would definitely recommend the den as it is very good quality.
Product delivered within 2 days excellent service
Found what I wanted easily. Then purchased easily. Just how you want it to be
Items arrived on time and were well packaged
Bought this for a stray cat who has befriended us but isn't comfortable being indoors. I bought this with the mattress as well as ordering a small self-heating pet pad. It is indeed very snug and the cat has made much use of it. We did remove the door, which is what made him go in, with it also being placed in a sheltered area. I would definitely recommend this as it's neat looking too. We opted for the dark grey as others were out of stock, which would probably not have been my first choice. However, I actually really like it, so that's worked out well.
Something for all pets and wildlife.
Good quality mix of seeds with very little dust, no large seeds sparrows, robins, tits queue up at the feeders for this.
I have used this type of litter for many years, it's clean and odour free and I know it won't harm the planet , my litter trays are cleaned out and washed every day,and I appreciate your prompt service and delivery, thank you ?
Just can’t get these biscuits in any supermarket or most shops online so great that I can get them from Pet express..and in bulk. Our boy will only eat these with the liver in them. Bought 18 boxes. Thanks.
After our guinea pigs refused to eat the latest batch of hay from our usual supplier, we searched the net and found The Pet Express. Excellent service. We'll be back!
