As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service, very fast delivery, fantastic dog food highly recommend ?
Excellent delivery service very fast , excellent quality dog food , would recommend it ?
Excellent delivery service, extremely fast delivery. Ordered dog food and biscuits and was spose to receive a free gift but didn't!! Other than that everything was great .
Received promptly and well packed. Assembly was rather straight forward but when I need a little direction I had to give them a call for some help. Customer service was fantastic and Carl was great offering further support if we needed it. Highly recommend ??
Dog loves these the trouble is he knows where we keep them and with his sorry eyes wants another. We just have to say no to him and he eventually gives up.
He loves this food easy to digest and very fuzzy now will only eat this dog food. (Must of spoiled him lol.) Great quality and good for senior dog.
Extremely love all the products and the dog loved his free toy. Packaged well undamaged and quick delivery. Service was spot on impressed with everything. I had to phone and thank everyone and then the staff was excellent. Polite and friendly.
Fast delivery and really polite socially distance delivery driver
Fast delivery great packaging
I absolutely love this product, it doesn’t track everywhere, it’s biodegradable & absorbs everything well- including the smell! I have a multi cat household & it works really well- I will never use anything else ever again!
Fair price. Very quickly processed & dispatched. Good delivery service & the website is very straight forward & easy to use.
Excellent service
My cat loves it, I keep it inside first that way she get used of it. I will put it outside soon. Solid hut for outside, blanket fits well
Quick delivery, good price for veggie puppy food.
I thought the time from order to delivery was brilliant, no problems whatsoever, the free toy was fun too. Thank you for a great service.
Website was easy to use and I was delighted with the quick delivery. Would use again
I bought this for my cat that is too nervous to come in the house. I worry about him getting cold in the garden at night. I wasn't sure he'd use it or if it would be claimed by the other cats that frequent our garden but I was happy to see him dash out of it after the first night for his breakfast. Was really glad I bought the self warming pad when the snow came. Love that it's one piece so no worries about it breaking apart or rotting like a wooden one. Highly recommend
Great website with a price to match,excellent delivery what more can you want.well done
Since my owner bought these I have really enjoyed the bites there crunchy and very tasty,more please! Baxter black Labrador
very good
Always professional and speedy with delivery. Thank you.
Great company. Thank you.
Fabulous product all my 11 rabbits live it!!! I would definately recommend it.
thank you
