As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Prompt delivery of bird seed - good choice on website. Will use again.
The mystery dog gift is a great little bonus every time! A quality toy that my pup loves!
My frenchie has been on benevo puppy food with home cooked veg since he was 9 weeks old. He is now 6 months old and is thriving and is a bundle of energy.
Fantastic service all round from order to delivery. I even received my order earlier than expected. Highly recommended!
Having literally searched for weeks to try and find a cage for my little boys hamster I came across this one from Pet Express. His Syrian hamster loves it! It loves running around on all three levels and uses both of the two wheels which are included with the cage. It was a little tricky to put together as there were no instructions. We ended up moving the three levels over and over again to get the ramps at a suitable height but once we finally worked it out we were pleased with everything. The only thing we haven't used which also comes with the cage is the house as it wasn't big enough for the hamster. Overall for the price you pay this is a great hamster cage and would definitely recommend.
Really straight forward purchase with up to date notifications throughout.
Amazingly efficient
Very pleased with kennel and your service delivery very efficient thanks
Have used this company before and am always very pleased with the product and the delivery. Love it.
Lovely cheesy biscuits for dogs. Dispatched and delivered quickly. Great price. Excellent service from seller. Happy dog, happy owner
The service was good.
I was able to get the food that I wanted and it was delivered on time. Well done being able to do that in a pandemic.
Cannot fault the service
Well designed, thoughtfully put together giving our outdoor cat exactly the protection she needs. Our cat loves it.
Definitely using again brilliant service so helpful
Birds love it ! very fast service
Very quick and economic
Will certainly order from you in future
Its the only chew she doesn't get though it a matter of minutes. Keeps her busy so we buy them in bulk
Our dog is obsessed with the pet stages new hide chews so we have to buy them in bulk! She loved the free gift, although she has wrecked it already ?
Very quick service Thank you
Very pleased, very sturdy and most of all weather proof
