As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Alway arrive.s on time well packed the site was easy to use and great service
Since buying my hamsters they been on this food as recommended. They love it easy to clear up no mess with it. They even take it out of your hands which is brill for the little ones. No nasty smell to it. WILL CONTINUE TO USE THIS *****
First time I've ordered off this company and will be definitely using them again. Fast efficient service no worries. Very professional 5*
Well packaged - fast delivery. Thank you!
This was my first snake and first purchase of a vivarium. Very pleased, everything you need - except for the snake itself. This will be more than big enough for my little guy until he grows bigger in a couple of years.
As a first time user I was impressed by Pet Express. The website is user friendly, prices are reasonable and the packaging and delivery was excellent. Recommended.
This feeder is well made and robust, easy to fill and attractive. i also think that compared to some other feeders it is very good value for money. My one slight niggle is that the lid does not fit terribly well, and in driving rain I think the contents could become wet. I have resolved this by making a plastic collar to go under the lid but I shouldn't really have had to.
I am glad to have discovered this very reliable and efficient supplier from which I order with complete confidence
Excellent service. Quick delivery. Well packaged. Will buy from you, from now on. Many thanks.
The kittens love playing with it. Throw it in the air, and run around with it in their mouths. A really good toy.
The Siamese kittens love this food. It was great to be able to get this on line, as we are isolating. It arrived quickly, and they both love the toy you sent. Will always buy their food from you. Many thanks for your good service.
Although the dog preferred his old mangy thing! Maybe in time it will become more squishy to his preference!
Dog loved playing fetch with this ball very bouncy and very well made.
Brilliant toy treat toy,very well made dog loved it trying to get her treats out keeping her entertained for a long time.
This toy is well made very strong. Nice challenge to get treat out of two holes. One big hole one small hole. Keeps then occupied.
36 hours to be delivered. Brilliant!
My rabbit loved this treat didn’t take long but quality product.
My JRussel loved trying o get treats out of this toy, difficult at first for her, but give them time to work it out there’s no going back trying to bite them apart. Brilliant
Bought for cat but dog loved them with bells in them.
I’ve been really really happy with everything I’ve received from your company. Products all been perfect. delivery always on time, & you reply to emails fast when you want a reply back. That’s what gives a company like yours, a good service that we all want. Thank you
