As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
As a first time user I was impressed by Pet Express. The website is user friendly, prices are reasonable and the packaging and delivery was excellent. Recommended.
This feeder is well made and robust, easy to fill and attractive. i also think that compared to some other feeders it is very good value for money. My one slight niggle is that the lid does not fit terribly well, and in driving rain I think the contents could become wet. I have resolved this by making a plastic collar to go under the lid but I shouldn't really have had to.
I am glad to have discovered this very reliable and efficient supplier from which I order with complete confidence
Excellent service. Quick delivery. Well packaged. Will buy from you, from now on. Many thanks.
The kittens love playing with it. Throw it in the air, and run around with it in their mouths. A really good toy.
The Siamese kittens love this food. It was great to be able to get this on line, as we are isolating. It arrived quickly, and they both love the toy you sent. Will always buy their food from you. Many thanks for your good service.
Although the dog preferred his old mangy thing! Maybe in time it will become more squishy to his preference!
Dog loved playing fetch with this ball very bouncy and very well made.
Brilliant toy treat toy,very well made dog loved it trying to get her treats out keeping her entertained for a long time.
This toy is well made very strong. Nice challenge to get treat out of two holes. One big hole one small hole. Keeps then occupied.
36 hours to be delivered. Brilliant!
My rabbit loved this treat didn’t take long but quality product.
My JRussel loved trying o get treats out of this toy, difficult at first for her, but give them time to work it out there’s no going back trying to bite them apart. Brilliant
Bought for cat but dog loved them with bells in them.
I’ve been really really happy with everything I’ve received from your company. Products all been perfect. delivery always on time, & you reply to emails fast when you want a reply back. That’s what gives a company like yours, a good service that we all want. Thank you
Great service, very fast delivery, fantastic dog food highly recommend ?
Excellent delivery service very fast , excellent quality dog food , would recommend it ?
Excellent delivery service, extremely fast delivery. Ordered dog food and biscuits and was spose to receive a free gift but didn't!! Other than that everything was great .
Received promptly and well packed. Assembly was rather straight forward but when I need a little direction I had to give them a call for some help. Customer service was fantastic and Carl was great offering further support if we needed it. Highly recommend ??
Dog loves these the trouble is he knows where we keep them and with his sorry eyes wants another. We just have to say no to him and he eventually gives up.
He loves this food easy to digest and very fuzzy now will only eat this dog food. (Must of spoiled him lol.) Great quality and good for senior dog.
Extremely love all the products and the dog loved his free toy. Packaged well undamaged and quick delivery. Service was spot on impressed with everything. I had to phone and thank everyone and then the staff was excellent. Polite and friendly.
