As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This is the only food my cat has ate for 16 years, she doesn't like any other cat food so to buy it here is essential for me.
I will definately use this service again when needed.
I ordered the outside cat house and a bulk order of doing food. Very happy with both or and service.
Having a recurring order scheme is a great idea - I never run out of dog food and I can change the order at any time.
I receive a mystery gift with my orders over a certain amount and they are always a great surprise. Very good quality and lovely treat for my dogs.
Good quality and both my dogs love it - nice small bite pieces
Great, really efficient and friendly people.
Easy to use website and the order arrived on time. I will definitely use Pet express again.
Delivered quickly and well packed
Great product, which manifests itself in great coat and healthy dog
Our dog is a big foodie and this food was almost half the quantity of food he usually eats (probably due to the great nutritional quality) so he has been a little bit unsatisfied after meals.
Can’t fault Pet Express. Good price, efficient delivery. What more can you ask for?
Very prompt delivery, will use again
so so impressed with this cage , it’s more of a palace than a cage !!! Great quality and st such a great price , super happy , and so is Popcorn !! (My hamster)
Great product and glad we found it online as not available in any local pet shops. Bought for our Frenchie and they are a difficult shape to fit for harnesses. This harness has a comfy soft and padded lining. Sturdy and strong enough for when he pulls or resists walking.
Very cute hamster chew toy, attaches easily to the cage however my female Syrian managed to haul it off ? she’s now dragged it off to her burrow. Very happy.
My Syrian likes this and she just about fits inside it. Perhaps more suited for dwarfs.
Really good website, excellent delivery. Will definitely use again.
Exactly per description - very nice
Quick delivery, great service and excellent quality of products
Excellent quality of crickets, exceptional service and delivery
One of my dogs has allergies and was overweight due to steroids. he now has diabetes so is skinny but he is sensitive to change of foods. Symply have changed their biscuits which i was not happy about. The overweight/senior was always lamb and rice and is now chicken and the biscuits are much bigger in size which is hard for my other dog so not impressed they have changed but so far no adverse reaction so i will continue as other biscuits often make them unwell
It was a rope toy with squeaker - these never last more than a few minutes with mine as they have the need to immediately rip at them until squeaker comes out - it is their obsession - they loved it but toys dont last long, though give alot of enjoyment watching them
Not as smelly as some dried fish products although still have odour of course. Dogs love them.
