As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Order dispatched and delivered within a couple of days. The dog is always excited to discover what his new toy will be.
Fits in kennel really well and makes it more warm and snug for Mieow
My 2 dogs (Labrador and Border Terrier) just love these treats - immediate obedience when asked if they would like “a bit of fish”!!
quick to arrive and all alive
lots of crickets per box of correct size first class
very efficient company. item arrived promptly and well packaged. thank you.
Very efficient company - item arrived very promptly and well packaged. thank you.
No problems
I chose this product after a lot of research. I wanted a good quality produce which was of British origin. My 4 year-old dog loves it and is very fit and healthy. I strongly recommend it. I have ordered it regularly from the Pet Express and have always had a good service even during lockdown.
great treats for my dog
Excellent personal service particularly when many stores were out of stock
Great Service very speedy delivery Good tracking great communications great item lots of choice on this website a very good company that i am very happy to recommend.
I have 2 Yorkshire Terriers who both now have these beautiful tops i love them all my friends love then too My Dogs look good and they are very comfy to wear .Joules cloths are always excellent quality weather for human or Pet .I would recommend these Tops.
Easy to find what I wanted. Easy to order. Arrived on time.
Helpfully in 8 little rolls so can stash rolls in different pockets where needed. Neat and strong yet degradable.
Lovely strong, robust dog bed. Lovely colour and finish. Sizing easy to follow and to select the right size. Perfect.
Easy to find what I needed, helpful suggestions of what else I may need. Well packaged and promptly delivered.
Our dog loves this food and it keeps her teeth clean too!
Really pleased that pet express send a toy with their products. I’ve never been disappointed with any of them and the dogs love them.
I use pet express to order Canaghan small breed dry food. It’s easy to navigate around their website, prompt service and despatch, excellent price and the dogs like the free toys too!!
Fast delivery on products ordered and a better price than some sites I will be placing another order as soon as I have used my order up. My dogs love them
One happy night time cat.
Delighted with our purchase, so does our cat. He likes to go out his cat flap but won't come in for some strange reason. So he is delighted with his wee outdoor house
This was purchased for the stray cat who lives in my garden and was in it within minutes! I'm delighted with it, excellent quality and well worth the money. It arrived with the liner and mattress already fitted, well packaged with very prompt delivery.
Very good service
