As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Arrived quickly well packed
Arrived quickly and well packaged.
Nice clean sawdust but quite a lot of shavings too, so not pure sawdust. However, it does the job. Would buy again.
The service from pet express is very good and orders over £45 were free delivery which was very quick used to buy this product from local shop but it means going to the shop to pick up very pleased
Dog likes it
My cat is an outdoor boy and likes to stay out all night in all weathers. I placed this cat den outside my patio doors and I found him asleep inside the den the same evening. He is happy and I am happy that he is warm and comfortable outside. *****
Very efficient service. Only drawback is that you don't deliver to Ireland and as a result it is costing almost the same amount again in Revenue charges and delivery from AddressPal. This product just cannot be got anywhere in Ireland at the moment.
Excellent service
Goods arrived well packaged and in good time. Good value for money
This is a good mix. The birds love it and prefer it to the cheaper ones I've previously bought elsewhere
Excellent and prompt delivery ..never fail to deliver within the timescale ..my bunnies love this food xx
very prompt delivery
This tuna smells like the human one. My cat loves it and her coat and general health has so much improved.
Very happy
Well made toy, my 2 cats are Persian and not the most playful but they have played with it. They are happy with it
Set up a subscription order and found it so easy and flexible. My order arrived very quickly. Very happy with The Pet Express so far and hope it continues.
Fast delivery and easy to order
