As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Ordered the sticks many times and they are always delivered promptly.
I cannot fault the Pet Express, best price on the net for Benevo Puppy Food and no delivery charge for our order. Prompt delivery as well. Happy customer!
Great touch by Pet Express to throw in a entertaining ball toy in our cart. Charlie loves the ball!
We give this to our pup three times a day (total 450g), and depending on the day he's add, supplement it with vegetables, rice and other lentils. He salivates as we prepare his meal (with a bit of water). He is absolutely thriving on this diet, bags of energy, great shiny coat. His normal stools are slightly less than solid, but always solid on his first relief in the morning. We're happy to keep him on a diet of Benevo puppy food, supplemented by a mix of other foods as mentioned. Great price from Pet Express also!
Good system to supply seed to an agreed plan. It removes the need to make a 10ml round trip to collect seed which the supplier may or my not have in stock.
There's everything you need for pets here and finally cottoned onto their subscription service so we never run out. Biocatolet is good litter for cats not dust and compostable (not for veg obvs).
Actually a palace not a cage, it’s amazing and roomy. My tiny lady fluff loves it and is so much happier with levels to explore and space to run around.
... but I’ve yet to ask if I can swap the ham-splintering bones, for the non-splintering-Serrano ham bones ... we’ll see how that goes, but so far service has always been very good
The dogs always love the mystery gift . ... they even pinched this one before we had a chance to give it out - bit naughty! ... but they were very pleased with themselves!
Dogs love this, and seems less likely to splinter than the others (fingers crossed).
Very good service..thanks
Easy to order and delivered very quickly
Really suits our dog - he's fit, hard working and always eats all his food. Highly recommended!
I place regular orders with this company, great service and I’m never disappointed! My dogs always love the free toy, too!
Due to reduced income needs to try and find something as good as canagans but cheaper and I did with this product - my dogs love it and their coats are still really shiny
Fantastic service, very quick delivery. I would highly recommend to anyone. I particularly like the prompt to reorder e-mail.
Quick delivery Well packed Great free toy
Prompt delivery
Great quality and very good price with efficient service
