As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
It was so lovely to receive toys for my cat she loved them
Having been gifted this feeder some years ago, I’m not disappointed with this replacement .Perfect for our variety of garden birds. Very well packed and arrived safely.
The description and details were very accurate and it was exactly what we wanted. More importantly, our cat absolutely loves it!
The web site was easy to use, the description of the product detailed and accurate and delivery was efficient and prompt.
Fast delivery good price. And like that I can set up a subscription for further orders.
sorted out issue with lead not available
I’ve had a variety of free gifts over the years including rope balls, key rings and rubber balls.
I buy these as treats before bedtime for my dogs. A bit pricey but the dogs love them.
Only four days between order and delivery. Great service
Great fast delivery which fitted straight through my letterbox. Live food was nice and healthy. Would definitely order again.
great service and speedy delivery.
My cat Sacha and I continue to be very happy with this particular litter. It is kind to my cat and it is made from recycled paper - that has to be the right one to have these days.
Completely satisfied with your service from website to my order appearing as stated, on my doorstep. I shall use you again
Our puppy ? looks so cute in the neckerchief, it’s a lovely gold colour
Received updates on when the parcel would arrive
Great product and quick delivery
Delivered promptly and clear communication when one item was out of stock.
Arrived quickly. Had an issue. Resolved so quickly Would definitely recommend them for product and customer service
Very happy with the rope lead - especially as it is made in Britain!
Easy to order online and very happy with the rope lead - especially as it was made in Britain!
Quick delivery and best of all, the bag of bird seed was packed so that it didn't burst.
Both dogs really enjoy there wholemeal mixer and dosent upset delicate tummies
Speedy service well packaged great use by date
