As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Pet express send a present all the time which is very nice , e the cat love to play with every Time is something different
My 2 bengals loves this product , when I take the bag out they run Toward me and they don’t stop jumping up and down to have this super food , makes them so happy and they finish everything
Great love them
Speedy delivery of products. Ordered 2 of the same item, of which 1 was received faulty. Contacted the sales team via email & issue was resolved promptly. Would purchase from The Pet Express again ?
After using another brand for 10 years and becoming increasingly disappointed in their product I decided to try out another supplier. The bulbs were dispatched quickly, they took a while to arrive but it was the Easter Bank Holiday weekend so that was to be expected! The bulbs arrived safely due to them being very well packaged. We have 4 tortoises and need heat bulbs, uv lights, bedding and extras on s regular basis. If these bulbs keep going well I will be making another order and taking advantage of the free delivery. So far, I'd definitely recommend
So far I am very happy with these bulbs. The previous brand we've been using are having huge issues on quality (imo). So decided to give this company a try. Ordered two of the same bulbs but for some reason the bulbs are 2 completely different sizes??? Anyway, both worked and importantly are still working!! (Not like the well known brand that popped every week) We have 4 tortoises and need heat bulbs, uv lights, bedding and extras on a regular basis. If these bulbs keep going well I will be making another order and taking advantage of the free delivery. So far, I'd definitely recommend
It was so lovely to receive toys for my cat she loved them
Having been gifted this feeder some years ago, I’m not disappointed with this replacement .Perfect for our variety of garden birds. Very well packed and arrived safely.
The description and details were very accurate and it was exactly what we wanted. More importantly, our cat absolutely loves it!
The web site was easy to use, the description of the product detailed and accurate and delivery was efficient and prompt.
Fast delivery good price. And like that I can set up a subscription for further orders.
sorted out issue with lead not available
I’ve had a variety of free gifts over the years including rope balls, key rings and rubber balls.
I buy these as treats before bedtime for my dogs. A bit pricey but the dogs love them.
Only four days between order and delivery. Great service
Great fast delivery which fitted straight through my letterbox. Live food was nice and healthy. Would definitely order again.
great service and speedy delivery.
My cat Sacha and I continue to be very happy with this particular litter. It is kind to my cat and it is made from recycled paper - that has to be the right one to have these days.
Completely satisfied with your service from website to my order appearing as stated, on my doorstep. I shall use you again
Our puppy ? looks so cute in the neckerchief, it’s a lovely gold colour
Received updates on when the parcel would arrive
Great product and quick delivery
Delivered promptly and clear communication when one item was out of stock.
