As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat is an outdoor boy and likes to stay out all night in all weathers. I placed this cat den outside my patio doors and I found him asleep inside the den the same evening. He is happy and I am happy that he is warm and comfortable outside. *****
Very efficient service. Only drawback is that you don't deliver to Ireland and as a result it is costing almost the same amount again in Revenue charges and delivery from AddressPal. This product just cannot be got anywhere in Ireland at the moment.
Excellent service
Goods arrived well packaged and in good time. Good value for money
This is a good mix. The birds love it and prefer it to the cheaper ones I've previously bought elsewhere
Excellent and prompt delivery ..never fail to deliver within the timescale ..my bunnies love this food xx
very prompt delivery
This tuna smells like the human one. My cat loves it and her coat and general health has so much improved.
Very happy
Well made toy, my 2 cats are Persian and not the most playful but they have played with it. They are happy with it
Set up a subscription order and found it so easy and flexible. My order arrived very quickly. Very happy with The Pet Express so far and hope it continues.
Fast delivery and easy to order
Beatrice (The cat) loves this, she's a very choosey diva! its a little more expensive than other dry cat food but its obviously good stuff, she (the cat) never leaves a morsel. Her coat is nice and thick, soft, sleek and shiny for a middle aged cat she's in terrific condition.
Delivery was quite quick. Expected them to be a delivered a couple of days later. Everything I ordered seemed to be healthy and in need condition. The box was well packaged and we were happy with the service. The price was very good too. We also found everything we needed and even a few items we haven’t tried before so it was nice to see a good selection of live food. We’ve used other websites in the past for live food but had some bad experiences. We tried this website and they seem to be very good and we’ll use them again, definitely.
Never bought these before but glad I did. Arrived healthy and lasted awhile too. My dragon likes them. They seem to be healthy, in good condition and well packaged.
These all arrived alive and look in good condition. Lasted awhile too which is good as my dragon can be fussy about what he eats. Good quality Dubai’s
Nice locusts. Some were a little smaller than I thought they’d be but they are all healthy and a nice quality.
All grubs look healthy and in good condition
