As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great Service
My dog loves this food and I love the ingredients in it. Great company and excellent service. I will continue to use this company.
I will shop with them again
The price is good customer service is ok, sent 4 tops no bottoms, but when i spoke to customer service it was soon sorted
Good seller. Prompt free delivery of a well priced item
Unfortunately my rescue dog does not know how to play despite years of trying with various toys. The mystery gift which comprised 2 top end toys were well received by my stepson's 2 rescue dogs! They were great value and more than the price given.
Great product which my dog has enjoyed for many years but even greater to find it online and cheaper than local warehouse. Good seller with no problems re delivery experienced.
Good service
Food came fairly quickly.
My order arrived on time and was exactly what I was expecting from the web site description I am very pleased with ut.
Superb service. Super fast & a free toy. Our dog wouldn’t want us to shop anywhere else !
Dog loves it
8 out of 10 cats love space and hill building. What can I say....
Cats seem to like this food but one cat seems a bit iffy. Will keep an eye to see if food is an issue. Other cat loves everything ?
Can't go wrong with a ball with a wool tail. Cats love it and leave it different locations in the house.
Tried Pet Express for the first time and can honestly say that I am impressed with the packaging (thanks Charlie) and the overall shopping experience. Website a bit iffy and missed some items but hey, nothings perfect. Put bluntly, I will be reordering more goods/items.
Bought for a wee visitor. It is very well made and cosy with the mattress included but so far, no overnight stays in it. He did go in halfway for treats so fingers crossed he will go all the way!
Speedy delivery and dog always looks forward to the new ball.
would highly recommend Pet Express for animal lovers Easy to use website, availability for regular deliveries if required
