As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat thinks he's too cool for toys.... but he absolutely loves this, never seen him leaping around like a maniac before haha... and best of all it was free!!!
Easy to order, quick dispatch and delivery. Well packaged, arrived in excellent condition.
All Ears were a good size, the 10 piece pack is perfect to give your dogs a treat I think this pack is good value for money
Good service , easy to order, well priced and delivered within a few days
Easy to order and fast delivery
My Patterdale loves a squeaky toy. He spends all his time chewing it until he gets the squeak out. Not this one. Two weeks in and still squeaking.
Absolutely no problems whatsoever. Ordered the food, bone, toothbrush and toothbrush and ot came quickly with no issues.
Around 1year ago I started cooking my own meals for my dog, due to many branded food making him unwell. I have researched a lot of what nutrients are needed and am slowly reintroducing kibble to add to his homemade food. This one is fantastic, full of the high quality nutrients needed for a healthy dog. I have had my eyes opened following my research and this food is of very high quality and will definitely continue to use it.
Purchased a hamster cage that was out of stock the customer service was second to none they helped me find a replacement. Fast and quick delivery
Hope this works for my cat's hairballs
Don't know how well it works yet Fingers crossed!
Not much to say then that it seems to do its job, attaches to our dog's not Rogz harness. I'm not intending to test it in an accident but feels pretty strong.
Very helpful members of staff, provided advice and prompt assistance when I decided to change my order. Delivery time as expected.
Perfect versatile lead with lots of loops: I can change it into a double lead to attach to front and top harness of my puppy, make lead longer with a handle or have a loop around my waist (hands free is great for puppy training).
Arrived on time. Happy customer
All the dogs loved these. I will definitely buy them again.
Buying 2 larger bags gave a good saving and excellent value for money
Ball too big for my terriers but grandchildren love it
A bit too big for my little dogs but the grandchildren love it!
Arrived quickly well packed
Arrived quickly and well packaged.
Nice clean sawdust but quite a lot of shavings too, so not pure sawdust. However, it does the job. Would buy again.
The service from pet express is very good and orders over £45 were free delivery which was very quick used to buy this product from local shop but it means going to the shop to pick up very pleased
Dog likes it
