As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Well done, package arrived on time, helpful service and staff very friendly. Have one happy dog. Ideal gift
Bargain & has minimised the chair scratching instead. Considering the price, fantastic deal.
This is great for my cat who will easily walk away from a more difficult puzzle with treats as the reward.. . simply too much hard work. This is great (he loves feathers!!)!although the stick with feathers simply sits in the top. Personally I think the option to rotate to keep in place would be better for more boisterous cars.
I’ve just shelled out on a v fancy self cleaning ‘not’ so no more scooping. I’m very used to the door / filters on old walk-in with lid box.. so wanted something with extra clumping & light odour control whilst he gets used to smaller floor/best positions for covering (not entirely successful at the moment)
He is obsessed with all things, feathered! He even breaks into the cupboard where there is a stash of these & goes past all his treats to get a new one from the stash. (Bulk buy as I knew two would never be enough!!)
I’ve now ordered quite a few times from Pet Express & due to no fault of theirs, the cat grass packaging had been wrecked in transit & it was everywhere when I opened the package. Super quick email exchange & new one was on its way. The same could be said for faulty cat toy which clearly had some form of electrical glitch as replacement working fine. Really impressed by range & prices! Thanks PE!
Our puppy loves his new mattress and as it is fleece on both sides has not managed to make a hole in it yet!
Great Service
My dog loves this food and I love the ingredients in it. Great company and excellent service. I will continue to use this company.
I will shop with them again
The price is good customer service is ok, sent 4 tops no bottoms, but when i spoke to customer service it was soon sorted
Good seller. Prompt free delivery of a well priced item
Unfortunately my rescue dog does not know how to play despite years of trying with various toys. The mystery gift which comprised 2 top end toys were well received by my stepson's 2 rescue dogs! They were great value and more than the price given.
Great product which my dog has enjoyed for many years but even greater to find it online and cheaper than local warehouse. Good seller with no problems re delivery experienced.
Good service
Food came fairly quickly.
My order arrived on time and was exactly what I was expecting from the web site description I am very pleased with ut.
Superb service. Super fast & a free toy. Our dog wouldn’t want us to shop anywhere else !
Dog loves it
8 out of 10 cats love space and hill building. What can I say....
