As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
having Pet Express delivery service is invaluableto me as I dont drive so I order the bulky items Hay,Shavings and Guinea pig for for free delivery the drivers know me and deliver to my storage place they are always helpful and pleasant
Always great quality and value makes a warm bed for my boys as well as a tasty snack
the shavings are soft and dust free very absorbant and the boys enjoys having their home clean and fresh with these shavings
Johnsons Guinea pig nix is the best and my boys love it, mixed with nuggets they enjoy munching totheir hearts content
Not bad. Thought it could throw the ball further.
Ordered and delivered as specified. My dog loves his new bed.
Super product just what I wanted and great service and very quick delivery. 5 stars.
My Estrela Loves this. There was a delay with delivery but I was kept updated. Great price and will be ordering again
Very good service and a free gift!
Not my personal taste, but my three dogs adore them 😂
Fast delivery, could have been packed better-hence goods damaged in transit.
but loses interest quickly, so I put it on a string that can be pulled around. Ive bought more which are scattered around and I put one in the cat house to encourage him to go in the first time. Thankyou
You did what was required without hastle. The whole process was easy to complete and the product arrived on time in good condition. Thankyou
And so will the cat when he gets used to it which he will once the weather gets colder I'm sure. Great product, good quality fair price, delivered on time ... what more could you want? It's quite heavy, too so it won't blow away in winter gales.
Our street cat loves it, so far. She is very picky!!!!
Pup loves it, but not indestructible unfortunately.
Just the job, protects sofa from two sofa loving spaniels. High quality product, machine washable, ideal.
Super quality cosy waterproof coat which fits my medium size spaniel. Love the openings for a lead. This keeps the high collar protecting her neck from the wind and rain. Easily wiped down after muddy walks .
Good delivery time - thank you
I measured my dog from nape to tail and the length is perfect. Unfortunately it comes quite a way down her front legs and she tends to trip over the coat a bit. Would be 100% perfect for a dog with longer legs.
Great coat that fits my shit tzu perfectly. We live in the countryside surrounded by rolling hills and farmland and although he is a little boy he loves to run and hunt for mousie. The removable liner is ideal as it means he can still keep dry without overheating. I have also purchased in the hi vis.
1st time buyer, very good price and cheap delivery. Delivered on time.
Good service and product. The carrier was packed well and protected from the rain as it had to be left outside. Delivery was perfectly timed for poorly hedgehog who arrived in my garden the next day. Thank you.
