As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Ordered item late at night, easy to order from the clear instructions, received within two days, great service….
Fab cat shelter… sturdy item … easy to clean… all as described. Recommended. Did not receive free mystery gift.
Brilliant service and free toy !!!
Best recommended for everyone
Would recommended it as have used it for three years on a growing puppy
Great lightweight cat litter. Easy to clean. Cats love it.
I’m a returning customer, never been disappointed with the quality of service, good communication and prompt delivery. The canagan range is competitively priced and loved by my dogs.
It was my first time using The Pet Express, I was really impressed with the service I received and I would definitely use them again.
I bought this for my dog but its so cute I don't want to give it to him 🤭. It would be nice if you could choose your colour so I could collect them all.
These bag are a lovely colour and nice quality. In fairness I haven't used them for their intended purpose. I wanted them for their compostable qualities to post out small bare-root plants. Perfect and I love them 👌
All good
my dog loves to play pull with his brother when he visits. Good quality toy. Thank you.
my dog really likes this food and it's much better for his digestive system. Glad we made the change.
quick and efficient service
The live food always arrives in great condition. Very impressed.
Had a one issue when the delivery provided failed to deliver. The customer service was second to none and they arranged re-delivery.
Great cat den, and good price for bundle. Well made and good quality
Easy to order on website, prompt delivery and excellent product which our rabbits love.
Easy to order website, prompt delivery and excellent product that our rabbits really like.
We’ve tried numerous shelters for our cats and they hate them all. But not these! They have 1 each, with a self heating pad and the flap on the entrance, and they’re warm and protected. It’s so good they refuse to come in the house now!
This was recommended by a friend my dog loves it and has had no upset stomachs since she started it
This was recommended by a friend my dog loves it and her stomach has settled perfectly
Good quality food for my puppy.
Good quality food for my puppy.
My dogs love this food, always keen to eat it, both started on the puppy one and transition to this one no problems. Bothmy boys have lovely shinny coats. My mums 11 year old cocker spaniel has had mucky eyes and needing drops for the last couple of years started her on this and the transformation is unbelievable, no more mucky eyes, doesnt need drops and her eyes are actually clearer plus she lost weight.
