As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good service and product, easy to put together and perfect for carrying smaller animals.
When they say they will have it delivered on … it is delivered I have no worries it will be there .
Perfect for jasper he never destroyed his toys but family dogs sometimes do but this rope toy is perfect, still going strong looks like when it arrived .
Jasper is a yellow Labrador retriever who loves his food ,and this product provides what he needs without the extra pounds . He can still impress the “ladies”
Always on time I know I can depend on themm
I had two cats in Wales and was very grateful for this spray to keep things comfortable and healthy
Fab cat shelter… sturdy item … easy to clean… all as described. Recommended. Did not receive free mystery gift.
Ordered item late at night, easy to order from the clear instructions, received within two days, great service….
Brilliant service and free toy !!!
Best recommended for everyone
Would recommended it as have used it for three years on a growing puppy
Great lightweight cat litter. Easy to clean. Cats love it.
I’m a returning customer, never been disappointed with the quality of service, good communication and prompt delivery. The canagan range is competitively priced and loved by my dogs.
It was my first time using The Pet Express, I was really impressed with the service I received and I would definitely use them again.
I bought this for my dog but its so cute I don't want to give it to him 🤭. It would be nice if you could choose your colour so I could collect them all.
These bag are a lovely colour and nice quality. In fairness I haven't used them for their intended purpose. I wanted them for their compostable qualities to post out small bare-root plants. Perfect and I love them 👌
All good
my dog loves to play pull with his brother when he visits. Good quality toy. Thank you.
my dog really likes this food and it's much better for his digestive system. Glad we made the change.
quick and efficient service
The live food always arrives in great condition. Very impressed.
Had a one issue when the delivery provided failed to deliver. The customer service was second to none and they arranged re-delivery.
Great cat den, and good price for bundle. Well made and good quality
Easy to order on website, prompt delivery and excellent product which our rabbits love.
