As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This company acted quickly on the order and dispatched the next day. Excellent service
My order was damaged by the Post Office and when I email pet express, they sent the order back out the same day. Fantastic service x
Spacious cage with deep sides to stop seeds and feathers from flying out. Big front door is very helpful to my budgies
Spacious cage with deep sides to stop seeds and feathers flying out. Big front door and landing perch is very helpful for my budgies .
Great den .But delivered unprotected in a plastic bag which was torn. Left on my doorstep when I requested to leave with neighbours . Also I left a notice on my door to that effect.
prompt delivery and kept up to date with process
Quick delivery, thanks
My kitties absolutely love this food! And thankfully every flavour in the assorted box, so it works out a bit cheaper than buying separate flavours.
Order came quickly
Decently priced compared to other places, my dogs all love the food. High quality, I use as part of their diet, in addition to raw, so this is the perfect dry kibble to compliment the wet feed. Snaffled up in their morning scatter feed in no time, they really enjoy rumaging around for it.
Products were delivered on time but it is difficult to make adjustments to existing orders without deleting them.
Prompt delivery
Regularly gets eaten and lovely to see them in the garden
My fur baby loves this Cesar recipe and was delighted with the service from Pet Express. A slight delay on the delivery but kept up to date regularly with the progress. *****
Great service
Speedy delivery and good price
Excellent good quality pull toy - surprisingly good free gift!
A nice selection of pet foods, products and accessories with a fast and friendly service.
Very good service will use again
Very reliable service. Did not receive the mystery gift this time which is ok because my springer destroys them in seconds so suggest you keep for other dogs. Kind regards Andrew
Excellent hutch & excellent service
excellent product
Ordered these for a Christmas gift, original goods were broken on delivery. Rang & spoke with Brandon he sent replacements the following day & they were well wrapped and in perfect condition. Customer service was brilliant and I would definitely recommend The Pet Express.
Purchased a bag of Spike’s semi moist hedgehog food for the hungry hogs in my garden! It was delivered very promptly and the hogs are appreciative so they can fill up before hibernating!
