As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have two hamsters and they both love these cages the three Tiers give them plenty of space to explore and climb :)- Plus the wheel is almost silent enabling me to get a good nights sleep !
Really pleased with the glass fish bowl, arrived within the delivery time specified. I will definately purchase from The Pet Express again, excellent service!!!!!!!
Arrived quickly, couldnt leave the house with out it. Essential for that puppy training stage
This arrived quickly, and my cat just loves it
Arrived quickly and my puppy just wolfs it down
Charlie took to this straight away and loves it, especially the bell on it.
Charlie my budgie likes this toy as it has a mirror inside.
Very happy with new cage , Charlie has room to swing a cat so to speak, easy to clean out too and a bargain.
very well packaged very pleased with the product
very pleased with the product very well mpackaged
I have now ordered this hay bale twice, my bunnies love it and seem to want more and more each day. The price is one of the cheapest I have found on line and that partnered with an excellent delivery schedule will ensure I will continue to buy this hay from this shop for the rest of my bunnies lives. Thank you for making my on line shopping experience a pleasure and stress free as I know I will never run out of hay again. 5 star hay and 5 star service.
I'm verry happy with the order I received from Pet Express due to the fact that delivery was so quick. I've ordered the same item from various online shops and each other one has taken between 10 - 14 days for delivery due to no-stock, which they dont tell you when you order. I'll definitely be placing my future orders for these bones with Pet Express.
This parrot food is very good and delivery is great. The only thing I notice is its slightly out of date May 11 2010 on this batch. However at least it has a date on, some I have bought in the past from other places they dont have an expiry dates I am extremely observant on Food that I buy as I lost a lot of birds a few years back through bad Seed. Your establishment looks good to me and many thanks for letting me know when Items are dispatched,this is second time Ive dealt with you and I shall be coming back
Excellet product with very prompt delivery. Many thanks.
Tubes does what they are meant to do.
The hamster now has another room to sleep in. Likes to move around the tubes now.
Tubes does what they are meant to do.
Tubes does what they are meant to do.
Works well with the rest of the tubes.
Haven't opened it yet, because I'm still using other hamster food. I'm sure it's fine though. It will last a long time with my three hamsters.
Ruby loves the ball, I've had her in it, using the stand and she's very fast in it.
I've put the drops in Ruby's hamster bottle, just waiting for her to drink it. I hope she likes it.
It's smaller than I'd hoped for, and it's a sticker inside the bowl, where I'd hoped it was part of the bowl. But my hamster likes it.
The new water bottle is perfect. I've put the vitamin drops in, and I'm waiting for Ruby to use it for the first time
My hamster Ruby, loves her new cage. She loves climbing it, chewing the bars, and using the three levels
Really sweet rabbit shape, and the bristles are REALLY soft!
This product is sturdy and safe for storing your pets. I'm sure my rabbit will feel secure travelling home in it and there are a lot of air holes so that it will not feel claustrophobic! Brilliant value for money!
