As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I had three of these. Very nice and vwery reasonably priced. Excellent Item. Many thanks.
Unfortunately they were too small for my cage, but they fitted by Dad's Cage perfectly, just what he was looking for. So a very satidfied customer, and superb price. I am still looking for mine!
Hi thanks for the prompt delivery of the ferret toilets, I'm just a bit concerned that the colour(pink) may affect the toilet functions of my boys, I can see my girls having no problem with pink! Is it possible to order another toilet in 'Blue' because my boys are reluctant to use the 'Pink' facilities. We understand that they may be colour blind but perhaps a 'Blue' toilet smells more masculine. Thank you Wendy ( Ferret Lady)
im so impressed with the speed of delivery ,and the order was exactly as it stated .thank you and i will shop with you again
Fast and efficient service. The product arrived well packaged. Thank you, I will use your company again.
Great bed, our three dogs love it and plenty of room for our long coat German Shepherd and the Border Terrier at the same time. Excellent - very snug happy furries = very happy owner.
ordering my item was so easy and the communication is exellent. i will DEFENETLY BUY FROM YOU AGAIN.well packaged aslo,ans its was exactly what i oredered. maby thanks.
I have to say, I am very satisfied with the service this site has given. The site is very well laid out, the cost of the products are excellent, the service is exceptional. I ordered two cages for my rats online, the selection process was easy, the ordering done in moments, the delivery time was the very next day, which to me is exceptional. The postage packaging I liked too, very minimal with bubble wrap only and no large cardboard boxes in need of disposal, Hooray !! A site that I would highly recommend any animal lover in need of purchasing products online.
i have 4 cats who are fussy eaters but they all like this and i will be buying it again
will but this again as it is just the right size for my lakeland terrier who loves it
lovely small sized dry food and just right for my poodle who loves it. will buy it again for him
paper litter is best in multicat households due to high absorbency
This stuff rocks!! I've used it for a while now and it's the quickest acting brown patch cover I've ever found! It really does do what it says on the tin and even better than that, I'm not adding anything to my dogs water food or giving them pills! Brilliant :)
very good price and very quick delivery would recomend to every one
This came free with 6 bags of Arden Grange. It is slightly too small for our two male boxer dogs, but would fit fine on a more medium sized dog.
Ordered 6 bags of Arden Grange Lamb and Rice on the Thursday and it was delivered to me the following Tuesday. The price was excellent, they kept me informed every step of the way and it even included a free bandana. I couldn't ask for more. Thank you for such an excellent product and great service. Will definitely use next time I need more.
Excellent colour blue. Looks better in person than on the web.
This is a great design and good value for money & the baby birds love it too,thanks
I ordered this item to replace one of the leads I lost whilst vounteering at a local animal rescue centre. Being a make I (& they use) I already knew this was a good quality product but the service here was also quick and professional. Thank you
I ordered this item to replace one of the leads I lost whilst vounteering at a local animal rescue centre. Being a make I (& they use) I already knew this was a good quality product but the service here was also quick and professional. Thank you
I am pleased with the Ancol Cat Harness it is very pretty to look at looks lovely on my cat. The design is alot easier to fit than the normal style harness. The item was delivered very promptly and was very pleased with the whole service from Pet Express and would certainly place more orders in the future.
An absolute neccesity for my chewing gerbils. The metal strip on the back bends into shape over the edge of the tank and keeps all plastic parts away fom gerbil teeth. Well packaged and easy to order online.
The syringes were as described and fitted the use I had for them perfectly.
This wholebake biscuit is brilliant, so much so that my dogs nag me in the morning for their breakfast. I mix it with fruit and natural yoghurt and the bowls are clean is in seconds. I highly recommend it as it is healthy eating for dogs and quick and easy to serve up. My dogs' tails wag even more, when the delivery arrives.
Great service.The items i bought were delivered in a secure box and arrived 2 days after i placed an order.I will buy from you again. Thank you
first time for a long time that I have ordered over the internet, found the service excellent, kept me up to date on what was happening and speed of service could not have been better
Been looking for these everywhere, Good price and fast delivery, Tilly the rabbit is ecstatic :-)
