As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Quite good space wise and for rats to climb around in- arrived yesterday- flat packed- but tricky to put together if you are doing it by yourself like I am- very pleased with it though and when my rats arrive they will have fun in here as will add plans and hammocks for them to climb in/on and stuff. Overall I would say this is an excellent cage- easy to clean and the door and the top are easy to open and close and not too fiddly so if children were getting this for their pets would be a good choice. Top marks
Hi, My name is Tom and I am a 16 month old collie cross sheltie.I was rescued by my owners and was starving when I arrived but they soon fed me up and they give me loads of treats...its brilliant! One of my favourites are these flat shaped things I get before bed every night. I love them and im sad when they run out. I think this is the second packet they have had as I am allowed to have one when they arrive through the post. I nearly drag the postman in to the house when he brings them, I have a nose for these things.... Thoroughly recommended by Tom the Dog!
After several unsuccessful (but obvious) attempts to tell our owner that we were really not happy with the quality of our water, she at last decided to get a lovely new Marina i25 filter. The problem was she couldn't get hold of replacement cartridges. Back to terrible water conditions. Until - she found The Pet Express Website. The cartridges were much cheaper than anywhere else and the delivery price was less than the bus fare into town. Within a few days of ordering online we had our new cartridges. Yippee! Thanks to Pet Express we are happy bunnies - sorry goldfish - again.
I received this item free with a vivarium cabinet. It is a great addition to my chameleon's vivarium. Thank you
Greta product, good price and excellent delivery. Thanks
When I received this I was disappointed that it seemed somewhat 'light' rather than heavy - much lighter chain than an existing, shorter lead. However after testing it by hanging it from a beam and doing pull ups on it with my full body weight (63kg) I am sure it will be adequately strong. The large Rotty I walk may drag me along the ground, but this won't break :) Otherwise you get what you see in the picture - brown leather strap, silver finish chain and clasp, links all welded shut.
I personally haven't tried these! My African Pygmy Hedgehog on the other hand has, and loves them. A good source of protein and low in fat and cereal content.
A lovely small carrier that is secure, yet has plenty of light and ventilation. Perfect for small animals such as gerbils, hamsters and mice when travelling.
A good sized item,although perhaps too small for a rabbit, that is easy to assemble and will be easy to keep clean. The lid is secure when fitted and would stop other pets such as dogs getting in! It is a shame that it does not come with a water bottle. The colour is great for all those fans of pink coloured items. Very reasonable price too.
These are great, my dogs couldnt work out if they were toys or treats. Kept them occupied for hours!
Thank you so much for reading my comment on the order and sending me two igloos that are different colours. If a pink one had arrived one of my two boys would have made a fuss. As one of them often says "I like all the colours except pink - that's for girls!"
I was very impressed by the way in which my order was handled. The items ordered arrived very quickly and in good condition. I will certainly use Pet Express again for pet supplies
As usual you sent my order in good time,keeping me in touch with where you were with the order. Many thanks JM Surrey
came already built which is fantastic my rabbit loves it. great quality and excellent service
Fantastic product exactly as expected and my rabbits love it
we needed a raincoat for our little dog we ordered a 12" waterproof fur lined coat in blue. Max looks very smart in it and says thank you. the whole process of odering, payment and delivery. was very smooth and efficient. We was kept informed of all points of the process and delivery was prompt and on time. We would recommend your company to our friends and would use your services again in the future. Regards Mrs Chesterton.
doggy diapers are perfect for your female dog in heat but can also use when you are trying to toilet train them to do their business outside not inside, i would highly recommend these has they have done wonders for my pup and my house...
perfect housing for your pet rabbit or guinea pig,, it gives them somewhere to hide if they wish and they also love laying on top of it, would definately recommend if you have a small rodent.
perfect for giving your pet exercise while playing with it and is fun for them, plus they also can chew on this which helps their teeth, perfect for any rodent which loves to chew.
its great to clean your rodents cage out but leaving a smell of disenfectant isn't nice, once cleaned, sprinkle this on the bottom and place your sawdust on top, it keeps it smelling cleaner for longer, i would definately recommend.
this item, is very fun for guinea pigs, it gives them exercise and lots of fun, i would highly recommend this for everyone who has guinea pigs.
I suppose you really should get a hedgehog to review this, but I've yet to find one that can type. All I can say is they really seem to go for this to the extent that (unlike other hedgehog food we have put out for them)the dish is left completely clean. We were a bit late in putting out their food the other night and found one of them in the kitchen sniffing around the Spike's Dinner bag!
This collar is a good value comfortable hound collar, not as wide as some hound collars, it is perfect for my whippet lurcher x staff. Because the quality of the leather is so goos, it does require a little dubbing before use to loosen it up a bit
My whippet lurcher/staff HATES going out in the rain! this coat has meant that she at least is willing to venture out in a shower or when it starts whilst out! Thank You!
Having outgrown my bed, my people searched the web for a new one. They chose your site and were impressed with both the choice available and ease of ordering. The item duly arrived two days later, well packed and in good condition. The dispatch trail kept them informed of the progress of said item and I look forward to spending my first night in my new bed!
Simple repeat ordering system, and overnight delivery. Excellent service
I would just like to thank The Pet Express for their super speedy service. I have been trying to order replacement cartridge filters for the Marina i25 for several weeks now. Even the local Pet Store has orders from their two main suppliers for me but to no avail. So thanks once again for your excellent service. The Marina i25 cartridge filters the waters through three chambers to provide a cleaner biological environment for your fish. The Marina i25 itself is not really a powerful device but adequate for up to 22 litres of water.
