As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
good customer service you get top service at bargain price
This feeder is neat in more ways than 1. It is functional yet pleasing to the eye. Somehow it manages to contain most of the seed when very messy eating canaries are devouring their food.the item arrived within two days of ordering and was extremely well packaged. Thankyou Petexpress I find things in your shop that seem elusive elsewhere.
Quick and easy to order. Received within the week. Will use again.
If your looking for a really good quality coat for your dog this is the one to choose.Because its a 2 in 1 coat your getting value for money as you can use these coats all year round and even after washing they won't fall apart like other brands do. We highly recommend Danish Design dog coats and the service at The Pet Express.co.uk was excellant.Many thanks
i bought this dog food because it has 75% chicken and no grains ,i have a 4 year old patterdale terrier who's allergic to seemingly everything who does well on it,a ten year old large mixed breed dog with digestive prolems who also does well on it and a three year old cavalier king charles spaniel with patella luxation who's symptoms seem eased by it ,they all like it too, good sized bag seems to last ages the bag refastens perfect no matter how many times you open it .happy healthy pets =happy owner
Whilst I'm sure that dogs who retrieve any object thrown for them will be happy to chase after a rubber safestix, the more discerning stick loving pooches will not be so easily conned! I have been looking for a stick replacement for quite a while and it seems I will have to continue my search and also think of a novel use for 50cm of (so far) useless rubber.....
The service provided was first class with great delivery and very good communication.Highly recommended.
Great product and an excellent service. Communication was first class and delivery was next day.
Product arrived promptly well packaged and in good condition.
This lead is of exceptional quality and value for money. It is extremely well made, strong, and the handle is lined with soft leather. Obviously it is a bit stiff to start with, but with a little neatsfoot oil or leather treatment, it soon becomes supple. I bought it for my golden retriever and it is just the right length to give him some freedom but maintain contact. Brilliant!
This is a good product. My dogs are more cooperative with this than with a toothbrush. The product is easy to clean as well. Just thing, I need to check that my vet thinks it is effective.
This is my first ever review like this of a supplier on the internet. But because the service, product, packaging and couriers were perfect I thought I should share with every one here. And this is not the 1st time I have used them. I will continue to use this company.
Got this for my 7 year old Male Stafford who was suffering bouts of limping after exercise. Been feeding him this stuff for a couple of weeks now, no more soreness in his joints and he looks lovely and shiny. Whatever's in this he's looking good - like a fresh conker! Definite improvement in physique too, he gets loads of comments in the park about how fit he looks. I'm glad I found this stuff, my boy loves it and is highly recommended.
Good quality leather collar. Great fit. Great value for money.
Good quality heavy chain with good quality leather handle. Great value for money.
Product arrived within a week. Working fine. Very pleased, thanks.
Prompt, convenient service, with a nice suprise bonus of a dog deodorant, perfect for our puppy who likes to roll in everything!
Great price and service, even rang to check I had ordered correctly as they had two seperate orders for me. Gave day of delivery and then emailed 1 hour time slot....which was exactly when order came. Can't fault, would definately use again and can highly recommend.
Great value for a 15 kilo bag of complete food. The nuggets are the size of a 10p piece so my dog feels it has something to get it's teeth into. Good quality food with a healthy nutritional balance for working dogs.
i have 10 cats and this is the only food they will eat have tryed other brands but no joy ,pet express delivery is so quick i never have fears of running out ,because my omega will be there within 48 hours ,i recommend omega to any one who has a cat or cats
Excellent service and product. Just what I was looking for and at a great price. Thanks
Nice toy but too expensive
Excellent items well packed ,service first class, and delivery on schedule will look forward to dealing with you again Many thanks Mrs Lemkes
Order shipped and arrived very promptly.
Excellent service. Very satisfied and will certainly be back with more orders
Use Arden grange for my 4 huskies and this is the best price I've found, good service, will definitely use again. Thanks . Janet.
I was disappointed that when I placed the order I did not receive any advice from yourselves that the food was out of stock.I had to make a phone call a week later to find out this information.I have given you 3 stars because I was happy with the product and would like to use you again so I am hoping you find this constructive, and you will review this for the future.
