As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
pets
06th August 2012

well packed

Anonymous
Pigeon granulated floor dressing,
30th July 2012

this item is first class, for eny pigeon loft , or avery,!! also the service & delivery was also 1st, class, Many thanks, I will shop again with you,!!!

JRW,!!
Cat Shelter
30th July 2012

This product is fantastic for my cat, she's more of an outdoor cat and loves being outside. This Cat bed does just the trick, keeps her warm and dry during downpours of rain. My Cat loves this bed, in fact she loves it so much so no longer wants to sleep in her bed inside the house, she prefers her outdoors bed. FANTASTIC. The service was amazing too. Product arrived within 24 hours of ordering :)

C Benton
GLAD IT WAS FREE!
19th July 2012

After 30 minutes of frantically playing with this, all that remains is some stuffing and a leg. My Stafford did love this Tiger lots though - even tried to play 'trains' with Tiger at one point!

Anonymous
Great Product, Good Price
18th July 2012

After having a problem with next doors Tomcat stinking my house up, I thought id invest in one of these - does exactly what it dsays on the tin. Easy to fit, problem soilved and arrived the day after ordering. Cheers

Mr Steve
Great Value
14th July 2012

Very large, solid, well made and a great price, delivered fairly quickly too

Hen_Tastic
Better than the cheap rubbish on Ebay!
02nd July 2012

After having purchased a flimsy hen coop from Ebay (which didn't last long) I decided to replace with something decent. This hen house is sturdy and built from proper wood so should last. Fast delivery too, thanks guys.

Mrs Chickens
Great food, great price!
30th June 2012

This is the food that was recommended to us by our breeder, and it gives our flat coat a very shiny coat and he certainly seems to love it! I ordered it from pet express this time rather than direct from the company as they promised faster delivery and we were running very low, and the pet express was even actually cheaper than the fish4dogs website. Will buy from here every time now I think!

Lizzie
Great fun product
26th June 2012

This hippo house makes a hilarious addition to my hamster's cage, although he still prefers to build his own bed out of his sawdust, it makes him a great food store! I have a massive syrian, and he fits in this ok, maybe a little small but he doesn't seem to notice.

Lizzie
Cat Kennel
14th June 2012

Well pleased with product and service was going on holiday Saturday,ordered Midday Thursday and delivered 3.15pm the next day,what more could you ask for,now all I've got to do is coax the cat into it!

Well Satisfied Customer,Nottingham.
Mrs A Robinson
11th June 2012

I bought this coat in a sixteen inch for my shitzhu and it fits perfectly it is extremely well made and I have taken out the lovely fleecy lining and am using the outercoat as a protection from the rain .It fits perfectly and goes on really easily I am thrilled to bits with it and I now come home with a thoroughly dry and happy dog. thank you soo much for a brilliant product.

Anonymous
Good but has faults
10th June 2012

Generally this hutch is ok. The opening roof offers a useful way to clean the hutch out however it does not have a latch/lock and predators can easily gain entry via it, as I sadly found. The grill on the front of the hutch is ok but would benefit from being much smaller, Currently predators can very easily put their paws through the gaps. A smaller mesh can be easily attached over it and this is what I have had to do. Overall, an ok hutch however if you have cats around etc. it is worth while adding on some additional mesh to the front and locks to ensure nothing can get at your animal(s).

Mike
Great service
06th June 2012

I recently purchased 2 lots of this dog food. My dog loves it and i haven't found it cheaper anywhere else. Its great value and arrived well packaged and within 2 days of ordering. I will definitely order this food again from Pet Express. Many thank.

Flat coat retriever owner
Good but needs to be better
30th May 2012

The design concept for this hutch is good however it is not a "secure living space" as described without some modifications. The opening roof is a great idea and does make cleaning out and accessing all parts of the hutch a lot easier than a traditional opening front design. However, whilst heavy to remain closed, the roof does not have any form of locking mechanism. Therefore, as I found, it is possible for a cat (or other animal which is intent on getting to the guinea pigs) to lift this and gain access. A bungee cord is useful in ensuring the roof remains closed to unwanted predators. Similarly unlike other hutches, the bars on the front of this hutch are spaced far apart leaving rather large gaps between them. I would advise getting a finer mesh to go across this to prevent animals being able to attack your pet(s) through simply putting there paws through the front, which they can do with ease with this grill as I sadly also found out. It is also worth noting that the passage in the partition between the living and sleeping spaces is at the front rather than the back thus putting the animal at increased risk when moving between areas. A cat lying in wait may not be seen by your pet as it moves from the sleeping area and as such becomes an easy target when this layout is combined with the large bars. I have given this hutch 3 stars as overall it is a good concept but it would strongly benefit from a couple of simple changes, roof locks and a smaller grill, to actually be a "secure living space".

Anonymous
Speedy delivery and easy to assemble
19th May 2012

Bought this product for my boyfriends birthday and was impressed with the speed of delivery and the build quality. It was easy to assemble, the glass did seem a little loose at first but a little tweaking was all that was needed and our baby dragon, Lynard, is enjoying his new home. The only downside as mentioned previously was the lack of thermometers but they're fairly cheap, we also bought him a nice log for climbing. Would certainly recommend to a friend.

Lynards Mum
Great value and service
14th May 2012

Well packed, delivered unbelievably quickly and when I had problems ordering online the staff were very helpful at the end of the phone enabling the order to process reassuringly when I had just about given up on line. Thanks.

With thanks
Seed tower
10th May 2012

Quick delivery and service, shame the products were not packaged better as one broke in transit. Bubble wrap on its own is not an effective way to post!

Anonymous
Brilliant :)
10th May 2012

I bought this to help absorb any big pulls on my little lurchers neck. Though didnt think it would be a strong as it is! (im not saying that its a bad thing) A little more give in the elasticity would be great but thats my view, others may not think so. But overall a good product and would recommend if you have a dog that lunges/scares to help save jerking on their necks :)

Kim
Brilliant :)
10th May 2012

I have only used the lead once as i only received it the other day, I have nothing bad to say about it. Its a lovely smart looking leather lead with decent padded handle not like the thin flimsy things you see. Have bought a matching collar which i think complement each other well. As obvious as it might seem to some i must point out its not a good lead for tying up your pooch outside a shop with as it isn't 'knotable' Overall very happy with my choice though cannot comment on the wear and tear as yet :)

Kim
Quick delivery and great value
09th May 2012

First time ordered from here and was extremely impressed! Amazingly good value for money and delivery was quick and simple. Impressed with courier service - liked the tracking facility and parcels all left where requested. The only negative was that the free item ordered (a deodoriser spray) was substituted with a dog toy. Will be ordering from pet express again.

Jollopqueen
Very good buy
08th May 2012

Like the fact that this coat really is 2 in 1. Am able to use at present just as raincoat leaving fleece out. Easy to put on and fit good. Looks good too.

Anonymous
Not good if your dog likes to chew toys
08th May 2012

This ball only lasted about 20mins before we had to throw it away because our dog had shredded the outside leaving little bits of blue rubber everywhere. It would make a good fetch ball at the park due to it's weight but the rubber it's made from doesn't stand up to sustained chewing from even a small dog.

Mike
Excellent!
06th May 2012

Excellent, more look room in cat's room as with corner it does look plenty room for cat liter. Even my cat seem happy with new litre :-)... Would consider to buy in future again! Thanks you for make my cat happy....

A.ellison
waxed waterproof dog coat
04th May 2012

excellent value, well made, generous size, just perfect. Excellent service from yourselves, thank you

jane
Danish 2 in 1 dog coat
03rd May 2012

Very pleased with coat its very good quality and fits my Jack Russell perfectly.

Pagans Mum
great item
03rd May 2012

this product is just as described its not only value for money is also extremely sturdy, it was packed to an exellant standard so that it was not damaged in transit and just the right size for all large snakes and also looks great in any home due to its styleish look

dannymabe
JW Cat Food Dry
01st May 2012

Very good prompt service every time i order from you. Many thankds RED.

Cat Food
Reviews