As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent would buy again but in bigger size
I have owned golden retrievers for over 35 years.The arden grange diet is excellent for keeping them healthy,clean teeth and just the right amount of weight.I decided to order 2 x Arden Grange adult Lamb & Rice in 15kg bags which was an excellent price with free delivery with Pet Express. I was very impressed with the company who were very polite,the parcel was left in exactly the correct place,my order was packaged very securely and the delivery time was excellent. I will defenitely be ordering again with Pet Express
this is 2nd one ive had for mini dacshund.fits o.k and does what it says.packaged brilliant sent quickly ,and off for walkies weve gone !Brackens very happy and so am i .thanks you.
Delivery was quick on this coat. Quality good. The only problem I have is I did read it was fixed at the neck but did not realise how big this area really was - body length good for my lurcher but neck area was way to big.
Liked the look of this coat and was not dissapointed when it arrived. Arrived quickly and quality is excellent will keep my Lurcher very cosy. Fits well
What a great little item . Our hamster dragged his betting into it as soon as we put it in . and its just the right size to make him king of his own castle . Brilliant
I bought both the collar and lead and the quality is excellent and it looks terrific. I have a miniature schnauzer puppy and it really suits him. Delivery was fast too. I would recommend this collar and lead.
Excellent quality and value for money. Sturdy and so easy to keep clean.
I bought this to put in my cats bed which she wouldn't sleep in. After putting the mattress in, she loves it and sleeps in it most of the time. Really good quality.
The winter warmer is lovely,it has made my cats outdoor kennel so much cosier, she seems to like it. Good value for the price too.
Ever since we got her this has been the dog's stable diet. This bulk purchase makes such great VFM and ensures the dog has fod available for several months at a time. Have just re-ordered. Will continue to re-order whilst the deal/offer remains the best on the market. Service is excellent.
got this ball thrower free with an order and for a change it's a free gift that's worth having. Spend many outings with this, giving the dog the fun and exercise she loves.
got this tank for my baby snails great size, easy to clean and to view the animals, vary well packaged and arrived on time
Really disappointed with this item for the price! Cheap plastic and very lightweight, so moves very easily even with food water in, would be better if was even weighted! Would never buy this product again! Wish I would have paid more and bought a cast iron one!!!! So over priced not worth it would not recommend!
It was installed in 5 minutes and within another the 2 cats had approached it and been programmed in to the memory. No problems since after the initial trepidation of a new flap had been overcome by my 2 scaredy cats! This should now stop neighbours cats invading the house in the middle of the night...peace at last!
I have five cats one who loves to dig the litter out of the dirt box but this has foiled her, I also have one that likes to check I have changed the litter he has also been stopped from getting litter all over my floor great product if you are frustrated by cats making a mess outside of the box this works, I only get a little bit of litter on my carpets because its caught in there paws I can forgive that.
I ordered this as a replacement lamp and I am happy to report it arrived promptly and was well packaged preventing any damage. I will definitely be purchasing more products throught this site!
This is the second time I have ordered from Pet Express and it certainly won't be the last. What is there to complain about? Absolutely nothing!
Our two lads would far prefer us to just hand them the treats..... even if they have to do 'pretty please' for them! They do persevere with this toy but the pained expressions are priceless! It was worth buying it just to see them! They also thought the box was great. Our old lady cat flatly refuses to go anywhere near the toy though and has decided she'd rather she never had a treat again before she'll lower herself to sticking her paw in this contraption. She wins and gets her treats the old fashioned way! Well, she is 16 and had a bad time before I had her so she deserves to be spoilt! :)
My little old lady cat doesn't like using our outside toilet these days, it's either too cold, too wet or too hot to dig! This stuff lasts her for ages and blocks urine smells. She's not so good at covering the other business so I can't say if it blocks those smells as one of us usually cleans up pretty quickly!
None of my 3 cats find this toy interesting. They all prefer the box it came in! Pet Express delivered quickly though and the box arrived in perfect condition. However it's now chewed and in a very poor state! :)
I bought this for my youngest cat but it's my middle cat that likes it best. However both cats soon get bored with it and my old lady isn't interested at all!
It's not as good as I thought it would be. Even though it's elastic the fit could be better and my kitten wriggled out of it whilst getting him used to it!
I have a cat with FLUTD and he has been really healthy since starting on this food. An added bonus is that he loves the taste as do my other two cats.
Ordered these to fit in mr snugs kennels, perfect fit and cats rarely off of them. Pet express delivered within 4 days (ordered on a bank hol) very satisfied with excellent purchases and service and will be buying from pet express again in the future.
Excellent service from the store who delivered within 3 days of ordering. The carrier arrived as promised so no waiting in. The Cat flap works a treat without, as with some flaps, making too much noise. Fitted over the existing rather large hole, easy to fit and programme. Now we have to programme (train) the cat!!!
