As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Received these beds last week and very pleased with the quality for the price. Very prompt delivery so thankyou for your product. I would definately reccomend them.
This airline is very hard to get hold of (I don't know why). After quite a long search The Pet Express came to the rescue. I ordered some it was delivered in a few days. Very happy with service and product (which I have used before). Happy days.
No cats in our household; we use this wood-based litter to provide the carbon input in a Jura composter, in which we recycle all of our food waste. In an ideal world, one would use wood-shavings, but it is difficult to find a reliable source free of preservatives, and this cat litter is a fairly economical substitute, which works well in the compost.
My cat loves this cute little snug. He is so warm and dry in there and sometimes won't come out when I call him in, he likes it so much. Very speedy delivery and great price.
I have been trying to this coat for my dog as I had purchased 1 last year from a pet shop but I had no luck in getting another really wanted another for my dog as I love it on him fits perfect and has the reflector trim so I can see him when its dark to walk him - so Happy I could the coat. Will recommend to others
I can not fault the product (and neither can my dogs!!) Unfortunately the box was squashed and so I found it necessary to empty it out into another carton but in doing so, I was able to see that the quality was the same all the way through and so no unpleasant surprises with less desirable pieces at the bottom! Well done and I will definitely be reordering in future.
I can not fault the product (and neither can my dogs!!) Unfortunately the box was squashed and so I found it necessary to empty it out into another carton but in doing so, I was able to see that the quality was the same all the way through and so no unpleasant surprises with less desirable pieces at the bottom! Well done and I will definitely be reordering in future.
MY KITTIES LIKE TO STAY OUT OVERNIGHT AND NOW WINTER HERE THESE LINERS WILL MAKE THEIR OUSIDE CAT KENNELS SO SNUG AND WARM SO IF THE ELEMENTS TAKE A TURN FOR THE WORSE THEY WILL BE AS SNUG AS A BUG. DEZ REZ LUXURY CAT KENNELS ARE BRILL BUT WITH THE WINTER WARMER PURRRRRRRRRRRRRRRRRRRECT!!!!
This is a well made comfy jacket, but miles too big for my youngster, but fitted my sisters dog beautifully. I don't quite understand why all the jackets I've bought for my chi/poo, none fits properly. Either they are too long or too wide??? I'll have a go at making one myself
When the jacket arrived I found to my dismay, the colour is not the lovely blue as shown in the pic. but looks even darker than navy, almost black actually. It is easy to put on and snug but the velcro tape is awfully long and as the velcro is only at the ends of the tape so you can't even cut it to fit. Maybe my dog is extra small???
This is a lovely well made jacket. Keeps pet warm and dry, easy to put on too. Fits my tiny Yorkie well, but still not small enough for my chi/poo. Mind you she's still growing, so I keep my fingers crossed.Well done
Good web site, easy to use...kept me informed of progress and delivered on time, product is what i want and good quality.
A nice alternative to usual Degu food. Can be given as a treat too. Nice to see someone has finally made sugar free suitable degu treats!
Product excellent for older dogs and visiting younger ones if necessary. Delivered within 48 hours.
only recentlty discovered the symply range and my two labradors are loving it. after the initial change over i'm noticing a big difference in the older dogs coat (much more glossy) and has gone someway to helping settle the younger ones 'delicate' tum! a tiny bit happier that the protein is 'ethically' sourced as its always been a big dilema being an animal lover,obviously not ideal but every little step to better husbandary counts i guess. pet express had an offer on a 2 x 12kg purchase and this worked out the cheapest i could find. the product range isnt cheap and thats why its got a 4 star from me not a five. delivery was nice and quick and was kept up to date with my order status. not over packaged and easy to recycle. got an unexpected freebie (frisby) which pleased my friends spaniel no end!
I bought this to put in the cat kennel purchased at the same time. It appears to be good quality. Only reason I have given 4 stars is because I have not washed it yet.It fits the kennel beautifully.
Wee Buddy is a 2 year old Jack Russel who is delighted with his new coat which will keep him lovely and cosy this winter and hopefully attract some of the lovely ladies in his area
Really comfortable to hold and use. Had to put some tape over the speaker because it was a little loud for my puppy
My out door/wild cat loves this mattress and he loves teh Mr Snug Kennel. He never leaves home!
Perfect weather-proof coat especially on a small dog, as it keeps chest and belly dry.
Iordered the Go walk dog coat on Monday and received it on the Thursday. Kept informed by email at every step of the despatch from wrapping to collection by courier. Excellent product, well made and worth the price.
goods as described and delivery excellent happy to recommend Pet Express will use again in future
Quick delivery, quality item. I will continue shoping with The Pet Express and I have saved it to my favourites for easy future access. Thank you Will
Good length & control. Ideal
Our ladrador used to make a lake around her old water dish when she drank. This deep dish is excellent. Very little water escapes the dish and is a god send. Excellent product.
Ordered Mr Snug and heat pad saturday came tuesday morning for stray cat we adopted .He loves it ,he is a big cat but there is plenty of room for him his blanket and his warming pad .WOULD DEFINATELY USE PETEXPRESS AGAINAND THEY WERE CHEAPER.
Item arrived very quickly and was packaged very well. Really easy to put together and looks fantastic. Really pleasedeasy
